Re: Savin an OTRS DTL file on LINUX

Could you solve that? I don't understand why you can't save the file. I use
WinSCP to manage the file system from a Windows and I have no problems to
modify the files from OTRS.


2013/4/10 Guillermo Alberto Rosas Pereira <[email protected]>

>
> This is my first implementation on Linux and I'm having some troubles...
>
> I've just edited the AgentTicketPhone.dtl but I can't save it... I guess
> its because the OTRS process are running (just a guess hehe). The file
> appears with a big lock on it.
>
> I'm using OTRS 3.1.7 with UBUNTU Linux Server.
>
> Can you guys help me out??  :)
>
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-- 
Rafa Quiñonero Figuerola
Tlf: 0151-61436385
[email protected]

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