Mapping an agent's username to their IP in logs
Alexandros Kosiaris <[email protected]> Thu, 9 Jan 2020 12:44:20 +0200
| Newsgroups | gmane.comp.otrs.devel |
|---|---|
| Message-ID | <CAPdhNkXf924=1m7qJaM8bA2UM2WnxqWpne7bekOCBKGKLsQbNA@mail.gmail.com> |
Hello, I 've recently met a problem that I fail to find how to solve. I am administering an OTRS installation and I am trying to correlate a ticket access I have in my apache logs to an agent username. Any pointers on how to do that? _______________________________________________ OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/mailman/listinfo/dev