tag [% PROCESS file.tt %]

Alexis HAUSER <[email protected]> Thu, 12 Mar 2020 13:52:28 +0100 (CET)
Newsgroups gmane.comp.otrs.devel
Message-ID <1414878145.6287121.1584017548862.JavaMail.zimbra@imt-atlantique.fr>
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Hi, 

I wanted to add a .tt file in AgentTicketZoom.tt, using [% InsertTemplate("file.tt") %] but it seems disabled on this file. 
I then tried to use [% PROCESS file.tt %] but now, the content of the "file.tt" page is there, even if I comment on remove the tag [% PROCESS file.tt %] 

1) How can I insert an external tempate file into AgentTicketZoom.tt ? 
2) How can I remove what I did with [% PROCESS file.tt %] ? Is it cached somewhere ? 


Regards 
Alexis 

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<html><body><div style=3D"font-family: arial, helvetica, sans-serif; font-s=
ize: 12pt; color: #000000"><div>Hi,<br data-mce-bogus=3D"1"></div><div><br =
data-mce-bogus=3D"1"></div><div>I wanted to add a .tt file in AgentTicketZo=
om.tt, using [% InsertTemplate("file.tt") %] but it seems disabled on this =
file.<br data-mce-bogus=3D"1"></div><div>I then tried to use [% PROCESS fil=
e.tt %] but now, the content of the "file.tt" page is there, even if I comm=
ent on remove the tag [% PROCESS file.tt %]<br data-mce-bogus=3D"1"></div><=
div><br data-mce-bogus=3D"1"></div><div>1) How can I insert an external tem=
pate file into AgentTicketZoom.tt ?<br data-mce-bogus=3D"1"></div><div>2) H=
ow can I remove what I did with [% PROCESS file.tt %] ? Is it cached somewh=
ere ?<br data-mce-bogus=3D"1"></div><div><br data-mce-bogus=3D"1"></div><di=
v><br data-mce-bogus=3D"1"></div><div>Regards<br data-mce-bogus=3D"1"></div=
><div>Alexis<br data-mce-bogus=3D"1"></div></div></body></html>
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