Re: Associated service by queue
Ronaldo Richieri <[email protected]>
| Newsgroups | gmane.comp.otrs.user |
|---|---|
| Message-ID | <CAHCN-gS7irA76Tsdgyz5CZC8sXZpySY+rzXpZzgwO34LgJJ6ew@mail.gmail.com> |
Hi, we made an open source add on that can help you on that. Please test it before putting in production environment: http://complemento.net.br/works/download-queue-and-services/ You just need to fill up the form and the package goes to your email. Regards, Ronaldo Richieri 2016-07-21 16:27 GMT-03:00 Jesus Rivera <[email protected]>: > But I thought it was easier , for example There is a camp already habilité I called Service , is a drop-down list and thought that could be activated from the section Services ? > > Go ACL did not know you could do that , although I do not understand much ACLs , thanks investigare > > > On 21/07/16 15:22, Leonardo Certuche wrote: > > Hello, > > Take a look at the admin manual, you can do that using ACLs: > <https://otrs.github.io/doc/manual/admin/stable/en/html/customization.html> > https://otrs.github.io/doc/manual/admin/stable/en/html/customization.html > > > > > > On 21 July 2016 at 14:15, Jesus Rivera <[email protected]> wrote: > >> Good afternoon , the query is simple, as I manage to activate and >> associated services queue ? >> >> Greatly appreciate the help they can provide . >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: <http://otrs.org/>http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs >> > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs > -- Ronaldo Richieri (11) 97097-7737 --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs