Re: Associated service by queue
Jesus Rivera <[email protected]>
| Newsgroups | gmane.comp.otrs.user |
|---|---|
| Message-ID | <[email protected]> |
Excellent! Thank you very much for the contribution! I'm already testing that module and allows me to relate to the services queues! But one last question Can I enable the creation of tickets to me this relationship appears? That is, when you select the queues, me all the services associated with that queue appear? On 21/07/16 18:08, Ronaldo Richieri wrote: > Hi, we made an open source add on that can help you on that. > > Please test it before putting in production environment: > > http://complemento.net.br/works/download-queue-and-services/ > > You just need to fill up the form and the package goes to your email. > > Regards, > > Ronaldo Richieri > > 2016-07-21 16:27 GMT-03:00 Jesus Rivera <[email protected] > <mailto:[email protected]>>: > > But I thought it was easier , for example There is a camp already > habilité I called Service , is a drop-down list and thought that > could be activated from the section Services ? Go ACL did not know > you could do that , although I do not understand much ACLs , > thanks investigare > > > On 21/07/16 15:22, Leonardo Certuche wrote: > >> Hello, >> >> Take a look at the admin manual, you can do that using ACLs: >> https://otrs.github.io/doc/manual/admin/stable/en/html/customization.html >> >> >> >> >> >> >> On 21 July 2016 at 14:15, Jesus Rivera >> <[email protected] <mailto:[email protected]>> >> wrote: >> >> Good afternoon , the query is simple, as I manage to activate >> and associated services queue ? >> >> Greatly appreciate the help they can provide . >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs >> >> >> >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage:http://otrs.org/ >> Archive:http://lists.otrs.org/pipermail/otrs >> To unsubscribe:http://lists.otrs.org/mailman/listinfo/otrs > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs > > > > > -- > Ronaldo Richieri > (11) 97097-7737 > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs