Re: E-Mail-Ticket-Template -> "To"-Field and CC / BCC
Gerald Young <[email protected]>
| Newsgroups | gmane.comp.otrs.user |
|---|---|
| Message-ID | <CAKk-oUJgB9=AwQKRJqtgmkkkAtEZWsXbpx0njsiEmA6XFdZYVw@mail.gmail.com> |
I'm not clear on what you tried to do. Please look at "Inspect Element" of the web page just in case this isn't correct. <input name="CustomerTicketCounterCcCustomer" id=" CustomerTicketCounterCcCustomer" type="hidden" value="2"> <input name="CcCustomerKey_1" id="CcCustomerKey_1" class="CustomerKey" type="hidden" value="mycustomerusername"> <input class="CustomerTicketText" title="Cc" name="CcCustomerTicketText_1" id="CcCustomerTicketText_1" type="hidden" value="[email protected]" readonly="readonly" aria-invalid="false"> <input name="CcCustomerKey_2" id="CcCustomerKey_2" class="CustomerKey" type="hidden" value="my2ndcustomerusername"> <input class="CustomerTicketText" title="Cc" name="CcCustomerTicketText_2" id="CcCustomerTicketText_2" type="hidden" value="[email protected] <[email protected]>" readonly="readonly" aria-invalid="false"> On Thu, Aug 11, 2016 at 5:03 AM, Julius Haake <[email protected]> wrote: > Hi, I just tried your good idea, it is working for exactly one > CC-Field-Entry. If I try to add another CC-Customer it is ignoring the > additional fields. I tried to increase the values (value="2") - its not > working. Any Idea? :/ > > Quote: > >The following may be of use: > ><input name="CustomerTicketCounterCcCustomer" > >id="CustomerTicketCounterCcCustomer" type="hidden" value="1"> > ><input name="CcCustomerKey_1" id="CcCustomerKey_1" class="CustomerKey" > >type="hidden" value="mycustomerusername"> > ><input class="CustomerTicketText" title="Cc" name="CcCustomerTicketText_1" > >id="CcCustomerTicketText_1" type="hidden" value="[email protected]" > >readonly="readonly" aria-invalid="false"> > > Your help is appreciated! > > Br > Julius > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs > --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs