Re: Caching of the AgentDashboard page

Ralf Hildebrandt <[email protected]>
Newsgroups gmane.comp.otrs.user
Message-ID <[email protected]>
* Martin Gruner <[email protected]>:
> Hello Ralf,
> 
> check the dashboard widget registrations in the SysConfig (example: DashboardBackend###0260-TicketCalendar). They have a CacheTTL or CacheTTLLocal entry that you can tweak.

Specifically I'm asking about the left hand side containing "Escalated
tickets" "new tickets" "open tickets". I found the TTLs for the news,
rss, outof office and the linke, but not for the "ticket overview"

> > I do know that the AgentDashboard page uses some sort of caching, but
> > I want to reduce the TTL to say 1 minute. Where would I do that?

-- 
Ralf Hildebrandt                   Charite Universitätsmedizin Berlin
[email protected]        Campus Benjamin Franklin
http://www.charite.de              Hindenburgdamm 30, 12203 Berlin
Geschäftsbereich IT, Abt. Netzwerk fon: +49-30-450.570.155
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