Re: TaskID Error

Hi Carlos,

There was a task scheduled in scheduler_task, GenerateDashboardStats.  I 
removed it and I am no longer getting the error.

Regards,

Kent


On 9/28/2016 10:01 AM, Carlos Rodríguez wrote:
> Hi Kent,
>
> For this specific issue all scheduler_*
>
> ((enjoy))
>
> Carlos Rodríguez
>
>
>
>
>> On Sep 28, 2016, at 9:52 AM, Kent Kollasch <[email protected] 
>> <mailto:[email protected]>> wrote:
>>
>> Hi Carlos,
>>
>> I had tried that before and it didn't help. I just did it again and 
>> still the same problem.  I will load a test database and check the 
>> schema.  Do you have any idea which tables I should concentrate on?
>>
>> Regards,
>>
>> Kent
>>
>>
>> On 9/28/2016 9:31 AM, Carlos Rodríguez wrote:
>>> Hi Kent,
>>>
>>> First, with the daemon stopped clean the cache.
>>>
>>> It might be possible that the task table looses the values of the 
>>> IDs of the tasks or that the column does not exists, my 
>>> recommendation is to create a new empty database with a different 
>>> name, so you can compare the schemas of ALL scheduler / daemon 
>>> tables and add any missing column (if thats the case).
>>>
>>> If you have the correct schema, you might need to assign the missing 
>>> IDs manually and for sure please clean the cache again and after 
>>> that start the daemon.
>>>
>>> If this does not work, I will recommend you to get commercial 
>>> support, if you are interested, donÂ’t hessitate in contact OTRS 
>>> sales department at [email protected] <mailto:[email protected]>.
>>>
>>> ((enjoy))
>>>
>>> Carlos Rodríguez
>>>
>>>
>>>
>>>
>>>> On Sep 28, 2016, at 9:13 AM, Kent Kollasch <[email protected] 
>>>> <mailto:[email protected]>> wrote:
>>>>
>>>> I had to manually reload the database from a prior dump.  I have 
>>>> not made any additions/changes to the code. Everything is working 
>>>> except for this error.  Any idea on how I can troubleshoot this?
>>>>
>>>>
>>>> On 9/27/2016 5:09 PM, Carlos Rodríguez wrote:
>>>>> Hi Kent,
>>>>>
>>>>> This should only happens if you call TaskLock() without the TaskID 
>>>>> parameter, have you change or installed something in your system?
>>>>>
>>>>> ((enjoy))
>>>>>
>>>>> Carlos Rodríguez
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>> On Sep 27, 2016, at 3:16 PM, Kent Kollasch <[email protected] 
>>>>>> <mailto:[email protected]>> wrote:
>>>>>>
>>>>>> Has anyone seen the following error or know how to fix it?
>>>>>>
>>>>>> {Error][Kernel ::System::Daemon::SchedulerDB::TaskLock][459] Need 
>>>>>> TaskID!
>>>>>>
>>>>>> It's filling up my log file..
>>>>>>
>>>>>>
>>>>>> -- 
>>>>>> Kent C. Kollasch<mailto:[email protected]>
>>>>>> Director of Information Technology
>>>>>> Art's-Way Manufacturing Co., Inc.
>>>>>> Phone: (712) 864-0025
>>>>>> Fax: (712) 864-3154
>>>>>>
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>>>>>
>>>>>
>>>>>
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>>>> -- 
>>>> Kent C. Kollasch<mailto:[email protected]>
>>>> Director of Information Technology
>>>> Art's-Way Manufacturing Co., Inc.
>>>> Phone: (712) 864-0025
>>>> Fax: (712) 864-3154
>>>>
>>>> This message may contain information that is confidential and subject to privilege.
>>>> If you are not the intended recipient and have received this e-mail in error, please
>>>> disregard and do not open attachments, if any. Please note that the view or opinions
>>>> presented in this e-mail are solely those of the author.
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>> -- 
>> Kent C. Kollasch<mailto:[email protected]>
>> Director of Information Technology
>> Art's-Way Manufacturing Co., Inc.
>> Phone: (712) 864-0025
>> Fax: (712) 864-3154
>>
>> This message may contain information that is confidential and subject to privilege.
>> If you are not the intended recipient and have received this e-mail in error, please
>> disregard and do not open attachments, if any. Please note that the view or opinions
>> presented in this e-mail are solely those of the author.
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>
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-- 
Kent C. Kollasch <mailto:[email protected]>
Director of Information Technology
Art's-Way Manufacturing Co., Inc.
Phone: (712) 864-0025
Fax: (712) 864-3154

This message may contain information that is confidential and subject to privilege.
If you are not the intended recipient and have received this e-mail in error, please
disregard and do not open attachments, if any. Please note that the view or opinions
presented in this e-mail are solely those of the author.

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