Re: problem installation on FreeBSD

No Spam <[email protected]> Thu, 29 Sep 2016 20:05:45 +0200
Newsgroups	gmane.comp.otrs.user
Message-ID	<20160929180545.GI13389@jens-ThinkPad-Edge-E145>
Hi,

On 16-09-28 22:02:39, Florian Edlhuber wrote:
> 
> 23.09.2016 15:15 - Jens Heinrich schrieb:
> > 14:56:39 2016: /usr/local/otrs/bin/cgi-bin/installer.pl
> > [Fri Sep 23 14:56:39.177924 2016] [cgi:error] [pid 17244] [CLIENT]
> > AH01215: : /usr/local/otrs/bin/cgi-bin/installer.pl
> > [Fri Sep 23 14:56:39.177991 2016] [cgi:error] [pid 17244] [CLIENT]
> 
> The only thing I can think of is the path.
> please check $HOME of the otrs user

$HOME was /usr/local/otrs 
 should it have been something else?




I got past this point now and want to archive what i have done for other
users with a similiar work case;
if you want i can also make a copy of the original man page where the
paths are adapted for a FreeBSD with the extra points of a jail

Greets

Jens

--doc.txt
#########################################
#new jail to try
#https://otrs.github.io/doc/manual/admin/stable/en/html/manual-installation-of-otrs.html

pkg install otrs apache24
perl /usr/local/otrs/bin/otrs.CheckModules.pl
#and install the modules you still need
cpan  DBD::ODBC
#check the other packages
perl -cw /usr/local/otrs/bin/cgi-bin/index.pl
cpan CGI::Carp CGI::Util

cpan install Log::Log4perl

perl -cw /usr/local/otrs/bin/cgi-bin/customer.pl
perl -cw /usr/local/otrs/bin/otrs.Console.pl

#next part according to the manual we setup the apache (which i just
installed in the first step)
pkg install ap24-mod_perl2-2.0.9,3
#link against the default conf for otrs
ln /usr/local/otrs/scripts/apache2-httpd.include.conf
/usr/local/etc/apache24/Includes/zzz_otrs.conf
service apache24 restart
#setting the permissions
/usr/local/otrs/bin/otrs.SetPermissions.pl --admin-group=wheel
--otrs-user=otrs --web-group=www /usr/local/otrs
#so i forgot this
pkg install p5-Test-mysqld-0.17_1 p5-version-0.99.15
p5-Test-Version-1.05000  mysql56-client-5.6.33
echo "max_allowed_packet   = 20M" >>/usr/local/etc/.my.cnf
echo "query_cache_size     = 32M" >> /usr/local/etc/.my.cnf
echo "innodb_log_file_size = 256M" >> /usr/local/etc/.my.cnf

#so now open your web installer
#and it crashed because of shm again
#add to the jail options
allow.sysvipc=true

#drop the old db and recreate it empty;
#web installer worked til step three
so i am further now than originally
--

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