Re: Reply on Archived ticket

Dion van Adrichem <[email protected]>
Newsgroups gmane.comp.otrs.user
Message-ID <[email protected]>
Thanks Never Min! 

The new tickets are created in the Archive-queue, so to move the new tickets to the normal queues I have created a GenericAgentJob on the NotificationNewTicket-event.

Regards, Dion


Van: Never Min

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