Re: Reply on Archived ticket
Dion van Adrichem <[email protected]>
| Newsgroups | gmane.comp.otrs.user |
|---|---|
| Message-ID | <[email protected]> |
Thanks Never Min! The new tickets are created in the Archive-queue, so to move the new tickets to the normal queues I have created a GenericAgentJob on the NotificationNewTicket-event. Regards, Dion Van: Never Min --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs