Re: show/hide dynamic fields on phone ticket

I figured it out...  Works pretty good...

### shows dynamic fields based on ticket type ###
        switch ($('#TypeID').val() ) {
              case "4":
                  document.getElementById('id Supervisor').style.display 
= 'block';
                  document.getElementById('id Department').style.display 
= 'block';
                  document.getElementById('id ProdLine').style.display = 
'block';
                  document.getElementById('id Item').style.display = 
'block';
                  document.getElementById('id Problem').style.display = 
'block';
                  document.getElementById('id Solution').style.display = 
'block';
              break;

         default:
                  document.getElementById('id Supervisor').style.display 
= 'none';
                  document.getElementById('id Department').style.display 
= 'none';
                  document.getElementById('id ProdLine').style.display = 
'none';
                  document.getElementById('id Item').style.display = 'none';
                  document.getElementById('id Problem').style.display = 
'none';
                  document.getElementById('id Solution').style.display = 
'none';
              break;
        }


[% RenderBlockStart("DynamicField") %]
                         <div id="id [% Data.Name %]" 
style="display:none;" class="Row Row_DynamicField_[% Data.Name | html 
%]" className="TicketFreeText Validate_Required ServerError" >
                             [% Data.Label %]<div class="Field">[% 
Data.Field %]</div>
                             <div class="Clear"></div>
                         </div>
[% RenderBlockEnd("DynamicField") %]



On 10/31/2016 3:12 PM, Kent Kollasch wrote:
>
> Hi,
>
> I'm trying to show/hide dynamic fields on new phone ticket based on 
> ticket type.
>
> I'm having mixed results, only the first dynamic field shows up, the 
> rest stay hidden.  I've add the following to 
> Custom/Kernel/Output/HTML/Templates/Standard/AgentTicketPhone.tt.
>
> [% RenderBlockStart("TicketType") %]
>                     <label class="Mandatory" for="TypeID"><span 
> class="Marker">*</span> [% Translate("Type") | html %]:</label>
>                     <div class="Field">
>                         [% Data.TypeStrg %]
>                         <div id="TypeIDError" 
> class="TooltipErrorMessage"><p>[% Translate("This field is required.") 
> | html %]</p></div>
>                         <div id="TypeIDServerError" 
> class="TooltipErrorMessage"><p>[% Translate("This field is required.") 
> | html %]</p></div>
>
> [% WRAPPER JSOnDocumentComplete %]
> <script type="text/javascript">//<![CDATA[
>     $('#TypeID').bind('change', function (Event) {
>         Core.AJAX.FormUpdate($('#NewPhoneTicket'), 'AJAXUpdate', 
> 'TypeID', ['Dest', 'NewUserID', 'NewResponsibleID', 'NextStateID', 
> 'PriorityID', 'ServiceID', 'SLAID', 'SignKeyID', 'CryptKeyID', 'To', 
> 'Cc', 'Bcc', 'StandardTemplateID' [% Data.DynamicFieldNamesStrg %]]);
>
> ### shows dynamic fields based on ticket type ###
>        switch ($('#TypeID').val() ) {
>              case "4":
>                  document.getElementById('id name').style.display = 
> 'block';
>              break;
>
>         default:
>                   document.getElementById('id name').style.display = 
> 'none';
>        }
>
>     });
> //]]></script>
> [% END %]
>
>
> [% RenderBlockStart("DynamicField") %]
>                         <div id="id name" style="display:none;" 
> class="Row Row_DynamicField_[% Data.Name | html %]" 
> className="TicketFreeText Validate_Required ServerError" >
>                             [% Data.Label %]<div class="Field">[% 
> Data.Field %]</div>
>                             <div class="Clear"></div>
>                         </div>
> [% RenderBlockEnd("DynamicField") %]
>
> Thanks,
> Kent
> -- 
> Kent C. Kollasch<mailto:[email protected]>
> Director of Information Technology
> Art's-Way Manufacturing Co., Inc.
> Phone: (712) 864-0025
> Fax: (712) 864-3154
>
> This message may contain information that is confidential and subject to privilege.
> If you are not the intended recipient and have received this e-mail in error, please
> disregard and do not open attachments, if any. Please note that the view or opinions
> presented in this e-mail are solely those of the author.
>
>
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-- 
Kent C. Kollasch <mailto:[email protected]>
Director of Information Technology
Art's-Way Manufacturing Co., Inc.
Phone: (712) 864-0025
Fax: (712) 864-3154

This message may contain information that is confidential and subject to privilege.
If you are not the intended recipient and have received this e-mail in error, please
disregard and do not open attachments, if any. Please note that the view or opinions
presented in this e-mail are solely those of the author.

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