Tickets "closed" appear as "open"

Personal Técnico <[email protected]>
Newsgroups gmane.comp.otrs.user
Message-ID <[email protected]>
Hi,

I created four new states called "progress-25%", "progress-50%", 
"progress-75%" and "progress-90%". Now, when I close successfully (or 
not) a ticket, it appears as "opened". If I check its "history" I can 
see this:
         [...]
         Old: "progress-90". New: "%closed successful"
         [...]

So it seems that "%" is parsed badly so OTRS doesn't recognize that 
ticket as closed and, then, it continues appearing as "open" (or 
"progress").

I have created four new states called "progress-XX" without "%"; 
executed a generic agent for changing from "progress-XX%" to 
"progress-XX" and, then, from "progress-XX" to "closed succesfully", but 
tickets continue appearing in menu "Tickets --> Status view" in "Opened 
Tickets" althought in ticket properties you can see "Status --> closed 
succesfully"

Please, help!!! What can I do for solve this configuration problem?

Thanks!!
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