choose language for answers

Susan Dittmar <[email protected]>
Newsgroups gmane.comp.otrs.user
Message-ID <[email protected]>
Dear list,

my search ability failed me...

We have customers around the world, so our agents would like to choose
the language for answers on a case by case basis. As to templates, it's
just a matter of adding more of those. But how can I have OTRS make the
correct choice as to salutation and signature?

Any hints welcome.

Thanks in advance,

Susan Dittmar
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