Global Saved Search Profile

"Pedro Lobo" <[email protected]>
Newsgroups gmane.comp.otrs.user
Message-ID <[email protected]>
Hi,

I've created a few saved search profiles in OTRS (namely for tickets). I 
then shared these profile links with other users, but when then access 
the link, the search filters are empty or not selected. Is there a way 
of generating a global search profile? I want all agents to have access 
to the same search profiles.

Cheers,
Pedro
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