Re: Global Saved Search Profile
Juan Manuel Clavero Almirón <[email protected]>
| Newsgroups | gmane.comp.otrs.user |
|---|---|
| Message-ID | <4E6C4135180B424CBFC6C6DE9456154A01816117E4@SCPDPSEXMB03P.ssib.local> |
Dear Pedro, I've seen in opar a package that I think may be useful: https://opar.perl-services.de/dist/CopySearchTemplates-4.0.1 The main problem it's not updated to OTRS 5. Atentamente, Juan Clavero _______________________________________________ Oficina de Tecnologies de la Informació i Comunicació IB-SALUT Telf. 971 426 530 ext. 3127 -----Mensaje original----- De: otrs [mailto:[email protected]] En nombre de Pedro Lobo Enviado el: miércoles, 12 de julio de 2017 22:42 Para: User questions and discussions about OTRS. <[email protected]> Asunto: [otrs] Global Saved Search Profile Hi, I've created a few saved search profiles in OTRS (namely for tickets). I then shared these profile links with other users, but when then access the link, the search filters are empty or not selected. Is there a way of generating a global search profile? I want all agents to have access to the same search profiles. Cheers, Pedro --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs