Re: Template tags frustration
Alvaro Cordero <[email protected]>
| Newsgroups | gmane.comp.otrs.user |
|---|---|
| Message-ID | <CAKzf-ZN42MH6ojVCNqwNPv1-=tX3dgmKWPAdaGVBnpwtyf5UpQ@mail.gmail.com> |
Hello, There used to be a FAQ that contained those tags, but you can also use information like the following. http://otrstags.blogspot.com/ Regards 2017-11-10 14:59 GMT-06:00 Nick Bright <[email protected]>: > I've been searching the documentation for any kind of reference, and > getting quite frustrated trying to figure this out! > > Within the Signature templates, there is a very vague statement of "You > can use any available tags", with a few examples. > > The problem is I don't know what those tags are, or how to find them; and > they are not listed anywhere in the documentation. > > All online searches find forum posts, etc that are similarly vague - > clearly they are referencing assumed knowledge that I simply don't have. I > have no idea what they're talking about. > > Generically, how can I determine the full and *specific* (_EXACT NAMES_) > list of tags/variables that are available in for use in agent signatures > and/or other contexts? > > Specifically, I am trying to put the agent "Title" from the Edit Agent > screen in to the agent signatures. > > For reference, I'm using OTRS 3.3.11. > > Thanks, > > -- > ----------------------------------------------- > - Nick Bright - > - Vice President of Technology - > - Valnet -=- We Connect You -=- - > - Tel 888-332-1616 x 315 / Fax 620-331-0789 - > - Web http://www.valnet.net/ - > ----------------------------------------------- > - Are your files safe? - > - Valnet Vault - Secure Cloud Backup - > - More information & 30 day free trial at - > - http://www.valnet.net/services/valnet-vault - > ----------------------------------------------- > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs > -- *Alvaro Cordero RetanaConsultor de Tecnologias* *Tel: 22585757 ext 123* *Email:* [email protected] --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs