Re: Template tags frustration
Nick Bright <[email protected]>
| Newsgroups | gmane.comp.otrs.user |
|---|---|
| Organization | Valnet Holdings, LLC |
| Message-ID | <[email protected]> |
On 11/10/2017 3:48 PM, Alvaro Cordero wrote:
> Hello, There used to be a FAQ that contained those tags, but you can
> also use information like the following.
>
> http://otrstags.blogspot.com/
>
> Regards
Thanks for sharing, though that's definitely incomplete - again, showing
the information that I'm finding quite frustrating; especially since
I've been using OTRS since 1.0 and still don't have answers to this
topic - granted, I haven't looked very hard in the past after saying
"well, it's not documented, that's very annoying."
For example, from that URL:
c) Ticket owner options:
<OTRS_OWNER_*> e. g.
<OTRS_OWNER_UserFirstname>
<OTRS_OWNER_UserLastname>
<OTRS_OWNER_UserSalutation>
<OTRS_OWNER_UserLogin>
<OTRS_OWNER_UserEmail>
<OTRS_OWNER_UserComment>
What is the *? I have no idea, it's not documented.
How do I find it? I have no idea, it's not documented.
Sure, there's a short and incomplete list of examples, but where is the
_full listing_?
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