OTRS6b1 - how to force OTRS outbound connections, to go via proxy?

Hi all,

can someone tell me, if it's possible to force OTRS's outbound connections to go via proxy? My otrsbox has no direct internet connection, so all connections need to go via proxy. Now I'd like to test v6b1 and it's working slow as hell, since it's waiting for network timeout of this specific connection:

tcp        0      1 otrsbox:55984   portal-nodef04.ot:https SYN_SENT

Until now, I have tried those scenarios and unfortunately none of them worked:

- env setting
	export https_proxy=http://proxybox:3128
	export http_proxy=http://proxybox:3128

- iptables
	-A PREROUTING -s otrsbox/32 -p tcp -m tcp --dport 443 -j DNAT --to-destination proxybox:3128
	-A PREROUTING -s otrsbox/32 -p tcp -m tcp --dport 443 -j DNAT --to-destination proxybox:3128

- apache
	ProxyRemote * http://proxybox:3128 <http://proxybox:3128/>

- otrs
	$Self->{'Package::Proxy'} = 'http://proxybox:3128/';

Any hint more than welcome!

Best regards,

Alex

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