Restricting Customer Users from viewing Company Tickets

Parag Bhalerao <[email protected]>
Newsgroups gmane.comp.otrs.user
Message-ID <[email protected]> 
Friends,

I am sure it’s a simple question, but I am a bit lost.

I want only some of the customer users to see company tickets and rest of the users to see only their own tickets. Can you kindly guide me on how to configure this? Many thanks.

GoodWills

Parag Bhalerao

---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs
lmpx.com only provides a reader for public news (NNTP) servers. It is not affiliated with the servers or forums shown here and is not responsible for the content of articles, which is written by their respective authors.