Re: OTRS6: Navigate to a specific ticket and specific article

http://support.xxx.ch/otrs/index.pl?Action=AgentTicketZoom;TicketID=32829;ArticleID=70574#Article70574



Am 18.12.2017 um 12:21 schrieb Rudolf Bargholz:
> Hi,
>
> If I click on a specific article in a ticket, then the following URL is displayed:
>
> http://support.xxx.ch/otrs/index.pl?Action=AgentTicketZoom;TicketID=32829#Article70574
>
> If I copy this URL, paste it into a new empty browser window, then the specified article is not shown in the view, but rather the last created article in the AgentTicketZoom view. Is there any way of specifying a URL that allows us to navigate to a specific article in a ticket?
>
> Regards
>
> Rudolf Bargholz
>
>
>
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