Customer Information from LDAP in OTRS6
Ralf Hildebrandt <[email protected]>
| Newsgroups | gmane.comp.otrs.user |
|---|---|
| Message-ID | <[email protected]> |
I'm already successfully fetching "Customer Information" in the AgentTicketZoom View from our LDAP server -- in OTRS5. With a newly setup OTRS6, I made the changes to ./Kernel/Config.pm (simply copying them over from otrs5) yet the "Customer Information" widget in the AgentTicketZoom stays empty. Is there a "System Configuration" option I need to set? -- Ralf Hildebrandt Charite Universitätsmedizin Berlin [email protected] Campus Benjamin Franklin https://www.charite.de Hindenburgdamm 30, 12203 Berlin Geschäftsbereich IT, Abt. Netzwerk fon: +49-30-450.570.155 --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs