Re: Filter of owners in view of tickets by states
"Ing. Jesus Rivera" <[email protected]> Thu, 21 Jun 2018 14:21:05 -0300
| Newsgroups | gmane.comp.otrs.user |
|---|---|
| Organization | Dirección de Automatización, Inform ática y telecomunicaciones |
| Message-ID | <[email protected]> |
El 2018-06-21 10:45 am, Gustavo Antonio Lutz de Matos escribió: > Hi Rivera > > To filter the Owner column you need to type the user name, if I'm not > wrong the search is case sensitive. > > ATENCIOSAMENTE, > GUSTAVO ANTONIO LUTZ DE MATOS > www.grupoimagetech.com.br [1] > > Em qui, 21 de jun de 2018 às 08:14, Ing. Jesus Rivera > <[email protected]> escreveu: > >> Good morning, how do I operate the Owners filter in the ticket view >> by >> states? When I try to filter it, it appears blank. >> -- >> ------------------------- >> >> ING. JESÚS RIVERA >> TEL: 0426-4840899 >> DIRECCIÓN DE AIT >> RESPONSABLE DEL DEPARTAMENTO DE SEGURIDAD DE LA INFORMACIÓN >> > --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs > > > Links: > ------ > [1] http://www.grupoimagetech.com.br/ > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs Thanks for answering, but if it works, there will be something to activate in the configurations, I hope I do not have to touch code ... hehe -- ------------------------- ING. JESÚS RIVERA TEL: 0426-4840899 DIRECCIÓN DE AIT RESPONSABLE DEL DEPARTAMENTO DE SEGURIDAD DE LA INFORMACIÓN --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs