New Ticket Category View -- Add Owner Field

OTRS 6 Community,

 

Is there a way to show the "Owner" field on the New Tickets dashboard view?
Currently the dashboard shows the Ticket#, Age, Title.  I want to add the
"Owner" category field to show if the ticket has been assigned to an
individual.  Please help.  Thanks!

 

 



 

 

Thank You,

 

Johnnie Rucker

General Manager

(954) 379-3201 - Office (FL)

(787) 520-9528 - Office (Puerto Rico)

 <http://encoreglobalsolutions.com/> http://encoreglobalsolutions.com/

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