hash value in otrs.Console.pl

carlos calvo <[email protected]> Sat, 30 Jun 2018 01:00:34 +0200
Newsgroups gmane.comp.otrs.user
Message-ID <CAJud5_9Jc1tL8SRrEh4SudHOrqxWdSWt8=vbmbVXH-Xb=E4iBA@mail.gmail.com>
Hi!

i am running OTRS 6.0.8 and trying to setting things up over the console
utility, otrs.Console.pl
I would like to configure a value in one of the parameters "
Ticket::Frontend::AgentTicketCompose###DynamicField",
but OTRS keeps complaining about the value type not being a hash.
*Does anyone has an idea how to provide a hash value over this interface.
I've tried several options but none did really worked out.*


> [otrs@bss-otrs bin]$   perl    ./otrs.Console.pl  Admin::Config::Update
> --setting-name Ticket::Frontend::AgentTicketCompose###DynamicField --value
> "(AgentID => '1')"
> Updating setting value...
> ERROR: OTRS-otrs.Console.pl-Admin::Config::Update-15 Perl: 5.16.3 OS:
> linux Time: Sat Jun 30 00:50:06 2018
> * Message: Setting Ticket::Frontend::AgentTicketCompose###DynamicField
> Effective value is not correct: Its not a hash!*
>  Traceback (31978):
>    Module: Kernel::System::SysConfig::ConfigurationDeploy Line: 3483
>    Module: Kernel::System::Console::Command::Admin::Config::Update::Run
> Line: 170
>    Module: (eval) Line: 461
>    Module: Kernel::System::Console::BaseCommand::Execute Line: 454
>    Module: Kernel::System::Console::InterfaceConsole::Run Line: 80
>    Module: ./otrs.Console.pl Line: 38
> Error: Deployment failed!




Br&Tx
Carlos.

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