User accidentally created more than 5000 tickets
Mathias Waack <[email protected]> Wed, 30 Oct 2019 10:20:11 +0100
| Newsgroups | gmane.comp.otrs.user |
|---|---|
| Message-ID | <[email protected]> |
Hi all, a user created more than 5000 tickets within 3minutes via a web browser. How can I find out what happened here? And how can I delete these tickets or move it to a spam queue? I already found the generic agent, but it tells me there are no tickets matching my filter criteria (search with the same filter finds all tickets). My otrs version is 6.0.14. Mathias --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs