LDAP Lookup for Ticket Content

Anthony F McInerney <[email protected]> Sat, 9 Nov 2019 14:56:47 +0000
Newsgroups gmane.comp.otrs.user
Message-ID <CALoKiCrYr9VZdmWAmmThvAT4vxTShyguZ=2vA-krGNjpC=qxtg@mail.gmail.com>
Hi All,
I am looking for a very specific feature/plugin for LDAP lookup.

If I understand correctly OTRS is using something like
https://metacpan.org/pod/distribution/perl-ldap/lib/Net/LDAP.pod for the
LDAP auth ?

Which seems to have the ability to meet my requirements.

What I would like to do, is an ldap search to query the members of a Group.
(Much like it already does for Customer or Agent auth.)

I would like to list those members in a ticket, somehow and send them out
as a notification.

Would someone be able to help guide in me the right direction to solve this?

Many thanks
Ant.

---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs