[otrs-de] Re: Antw: [EXT] Wünsche OTRS6 6

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Lieber Sepp,

GANZ herzlichen Dank f=FCr Deine Bastelanleitung, das klappt soweit.

On Thu, Apr 08, 2021 at 07:44:40AM +0200, Josef Penzkofer wrote:
> Zitat:
>  In der =DCbersicht werden nur Tickets angezeigt, bei denen "noch etwas
>   zu tun ist", nicht aber alle Tickets eines Agenten. Kann man alle
>   anzeigen (diskutieren tu ich das nicht... es arbeitet eben jede/r
>   bissl anders)
> Ende Zitat
>=20
> Wir nutzen f=FCr die Queue-=DCbersicht den Anzeige-Modi "SmallView", also
> tabellarische Anzeige der Ticket-Attribute und haben  hierbei zus=E4tzlic=
h Filter
> nach Status eingef=FCgt. Es gibt hier dann auch bspw. einen Filter "Gesch=
lossene
> Tickets".

Weiss jemand, wo man eingreifen m=FCsste, um das auch im
dashboard/=DCbersicht einzupflegen?



Viele Gr=FC=DFe,
Andrea

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Andrea Wardzichowski                   Phone  : +49 711 63314-0
DFN-Verein, Gesch=E4ftsstelle Stuttgart  Fax    : +49 711 63314-133
Lindensp=FCrstr.32                       E-Mail : [email protected]
D-70176 Stuttgart                      WWW    : http://www.dfn.de
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--------------------- Deutsches Forschungsnetz ----------------------
--------- Germany's National Research and Education Network ---------
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