RE: Digest Number 68
"Mary Poppendieck" <mary-HbiO4H7KobzuT2QgWa/[email protected]>
| Newsgroups | gmane.comp.programming.extreme-customering |
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| Message-ID | <000701c2a1de$77461b10$0500000a@poppendieckllc> |
From: "Dale Emery <[email protected]>" <[email protected]> Subject: Re: Digest Number 68 Hi Mary, > I do know this: As a manager one of the early things I learned is > to make the assumption that every person is trying to do their best, > given the unique circumstances that surround them. I found that if > I made this assumption for everyone, it was true in almost all > cases. I've found that it's true in *all* cases, if allow for people to define "best" differently than I do. Dale [Mary Poppendieck] Of course. You have to start with people from where they are at, not where you are at. Mary Poppendieck www.poppendieck.com 952-934-7998