RE: Summing up and moving on (I hope)
"Alleman, Glen B." <[email protected]>
| Newsgroups | gmane.comp.programming.extreme-customering |
|---|---|
| Message-ID | <[email protected]> |
Please let me chime in here about passion, vision, objectives, etc. I know Ron's personal style only from one public speaking engagement and a few beers afterward. I also now executive management and the passion Ron speaks of is the same but also different. I am tasked (beside sheparding all our IT projects) with maintaining and coordinating our Balanced Scorecard. The BSC includes Mission, Vision, Culture, and all the measurables you could ever want. Our Mission and Vision statements contain passionate words, but when those words are conveyed to upper management they are done so with calm focused tenor, when they are conveyed to the "troops" stronger more forceful words are used. At the same time when we sit with our parent company's President he speaks in animated tones, lots of hand waving, strong inflections and the fire and passion of an entrepreneur. On the other hand we have other senior execs that share the same goals and objectives but a quite and reserved about conveying them in public. My take on all this is it is a matter of style on the surface. However I know from direct experience here many - including me at times and my peers become very nervous when the "revolutionary" comes along and starts "preaching" about how passionate we should all be about something. The first rule of speaking is "know your audience." For the senior folks quite, reserved, focused, numbers based, predictive, discussions are the norm in our engineering construction mentality. The same could be said from my petrochemical, pulp and paper, shop floor manufacturing experiences. Maybe in the dot com, ecommerce, internet business development world there are different styles. I just sat through a meeting with a web development firm doing work for "work force transition" and there not a word said about how "cool and creative" our new web site will be. All HR folks, slow, boring, methodolical, unpassionate discussion about state of the art processes for finding people new jobs. If that an been a new "gadget" buying site we'd all being jumping up and down about all the new and fancy gadgets. ITS CONTEXT AND DOMAIN ALL OVER AGAIN So what is one man's passion or lack of passion is another's lack of passion or steady progress. Glen B. Alleman > -----Original Message----- > From: Bill Walton [mailto:[email protected]] > Sent: Thursday, December 12, 2002 12:32 PM > To: [email protected] > Subject: Re: [XC] Summing up and moving on (I hope) > > Ron Jeffries wrote: > > > > On Thursday, December 12, 2002, at 11:35:23 AM, Bill Walton wrote: > > > > > Level of Passion, either positive or negative, is generally a > contra-indicator for decision > > > makers in the business environments I work in and am interested in > discussing here. The > > > decisions these folks make impact the lives of hundreds, more often > thousands of people; > > > employees, customers, stakeholders of all sorts. They do not trust > emotion as a sound basis for > > > decision making. Passionate presentations are discounted as > unreliable. > Decisions made on the > > > basis of passion are considered unreliable. People who make decisions > on that basis are > > > considered unreliable. The folks I hoped to engage when I created > this > list are unlikely to > > > spend the time to participate in a discussion here if it appears that > passion, rather than > > > reason, is the basis for discussion. > > > > In my forty-plus years as a programmer, manager, executive, consultant > and > > custodian, I have not found the above to be true. I have found that the > best > > people in every organization are driven as much by passion as by reason. > They > > use reason to choose actions about which they are passionate. > > Passion drives us to develop the hypotheses, collect the evidence, etc. > that > we will apply in our decision making processes. Passion does not drive > the > decision making. At least, as I've said, not in the business environments > I've worked in and am interested in discussing here. > > [snip] > > > > Passion has it's place. It does not have a place in the discussions I > hope to see conducted > > > here. I apologize in advance to those who are offended by my position > on this topic. I'll > > > understand completely if you choose not to participate based on that > constraint. > > > > You seem to be saying that we should discuss things here that we do not > care > > about. I'm almost sure that's not what you mean. So please clarify? > > As I said above, I expect participants here to channel their passion > productively. For purposes of this discussion group, that means using it > as > a motivator to drive the development of hypotheses, the collection of > evidence, etc. and the presentation of same in a reasoned, business-like > manner. > > Best regards, > Bill > > > ------------------------ Yahoo! Groups Sponsor > > To unsubscribe from this group, send an email to: > extremecustomering-unsubscribe-hHKSG33TihhbjbujkaE4pw@public.gmane.org > > > > Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/ > ------------------------ Yahoo! Groups Sponsor ---------------------~--> Get 128 Bit SSL Encryption! http://us.click.yahoo.com/CBxunD/vN2EAA/xGHJAA/NhFolB/TM ---------------------------------------------------------------------~-> To unsubscribe from this group, send an email to: extremecustomering-unsubscribe-hHKSG33TihhbjbujkaE4pw@public.gmane.org Your use of Yahoo! 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