Re: Re: Summing up and moving on (I hope)

Ron Jeffries <[email protected]> Fri, 13 Dec 2002 19:49:24 -0600
Newsgroups gmane.comp.programming.extreme-customering
Organization XProgramming.com
Message-ID <[email protected]>
On Friday, December 13, 2002, at 7:47:36 PM, Bill Walton wrote:

> I've found the pervasive use of the word "user" to be one source of that
> perception.  The term has mostly negative connotations in our society since
> it's often short-hand for "abuser" as in "drug user."  Another source of the
> perception comes from the experience of having a programmer come in, spend
> too little time with a domain expert to make them feel comfortable that the
> programmer really understands their job and how a piece of software can help
> them.  Then not come back until the software was "done" and it wasn't what
> the business person really needed.  Another source of the perception of
> disdain derives from the dress / hygiene "code" which says to the business
> person like "I'm more important than you.  You can tell because you have to
> dress nice and I can wear jeans and not wash my hair."

I am quite disturbed by the rank prejudice and characterization of an entire
profession and class of people in this manner. This was outrageous when you just
hinted at it and worse when expanded. No wonder you have such trouble listening
to technical people: apparently you hate them.

Ron Jeffries
www.XProgramming.com
No one expects the Spanish Inquisition ...


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