RE: Re: Sticking point

"Charlie Poole" <[email protected]> Sat, 14 Dec 2002 15:04:56 -0800
Newsgroups gmane.comp.programming.extreme-customering
Message-ID <[email protected]>
Dale,

> > There's a clue in that last paragraph: if I don't ship the software
> > to the customer every iteration, how do I get feedback on the
> > running system?
> 
> Invite the customer to your machine.

I can imagine software that runs on my machine and not yours.

Just kidding, we don't have to imagine that, it happens all the time!

In a shrinkwrap environment, there's generally a requirement that
the software run when installed on a newly set-up system with only
certain things on it. There's generally also a requirement for an
install program to do that setup.

So at least in that environment, I'm for creating the CD and 
running the install as soon as it's available... and I think
it's better to have it available pretty early in the process.

This is similar in concept to quickly developing a version of
the entire system that runs from beginning to end, but without
some of the detailed featurs. The installation process is
also part of the user experience and it really s*cks to get
to the "end"  and find out you don't have a way to install.

In an IT environment, I'd expect some similar criterion to
be applied. If you plan to distribute by handing out CDs,
then exercise that. If it's web-based distribution, then
get it set up early and test it.

Charlie Poole
[email protected]
www.pooleconsulting.com
www.charliepoole.org




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