RE: Re: Sticking point
"Charlie Poole" <[email protected]> Sun, 15 Dec 2002 11:40:01 -0800
| Newsgroups | gmane.comp.programming.extreme-customering |
|---|---|
| Message-ID | <[email protected]> |
JB, > <snip /> > >> In an IT environment, I'd expect some similar criterion to be > >> applied. If you plan to distribute by handing out CDs, then exercise > >> that. If it's web-based distribution, then get it set up early and > >> test it. > > > >Why early? Why not wait until the Customer prioritizes it into the > >next iteration? > > I honestly think that this is just one of those things that, as a > programmer, we do because we know it makes the software better. I > think we have relatively few of those things, so we should just > be allowed them. I treat it like refactoring. In the normal course of events, it's done all the time, in small bits, without asking anyone. If we get behind and have to do a "major refactoring" then we need to schedule it. In the same way, I'll usually get all the way to being able to install to a clean machine from a network image without asking anyone - I need that to be able to do Continuous Integration. As Glen pointed out, a deliverable CD with a setup on it or a user-friendly web-based installation are actual stories. So I'll ask the Customer to let me schedule them. In the kinds of environments I've most recently worked, the Customer would have to be an idiot to tell me not to do this. But I can imagine some environment where it might not be needed right away, so that's why it's a Customer thing. Of course, I'll point out the consequences: "You realize that we won't be able to give the sales people any copies to play with on their laptops until we do this" for example. The Customer doesn't get to leave out the story without accepting the consequences. Charlie Poole [email protected] www.pooleconsulting.com www.charliepoole.org ------------------------ Yahoo! Groups Sponsor ---------------------~--> Get 128 Bit SSL Encryption! http://us.click.yahoo.com/CBxunD/vN2EAA/xGHJAA/NhFolB/TM ---------------------------------------------------------------------~-> To unsubscribe from this group, send an email to: extremecustomering-unsubscribe-hHKSG33TihhbjbujkaE4pw@public.gmane.org Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/