Re: Summing up and moving on (I hope)

On Monday, December 16, 2002, at 8:26:58 PM, Charlie Poole wrote:

> What do you do as a coach if the Customer and the developers are
> talking past one another and not reaching any mutual understanding.

Rephrase. Try to translate from one to the other. In passing, that shows them
other ways of saying things.

Explain. Explain to each side, in as close to their terms as I can get, how the
other side's views might make sense.

Ron Jeffries
www.XProgramming.com
It's easier to act your way into a new way of thinking
than to think your way into a new way of acting.  --Millard Fuller


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