Re: Summing up and moving on (I hope)

Ron Jeffries wrote:

[big snip with some good stories]

> Naturally, this works better and better as the team builds up more and
more
> mutual trust. That happens, not just because of the practices, but because
the
> Whole Team practice puts them close together long enough to come to know
and
> trust each other.
>
> This last is what we keep hoping for here in XC: that some management
types will
> come in and stick around long enough so that we can get to know each
other.
> We're hoping for open conversation, not power-oriented conversation. So
far, not
> many managers have shown up, but I have hope.
>
> Does that help draw the distinction between the rules enabling
conversation,
> rather than prohibiting certain forms of communication?

It helps in the sense that the stories you chose to relate were examples of
the kind of communication that is both based on and builds trust.  No
implicit personal challenges via the use of emotionally charged words.
Perhaps, because the Whole Team practice brings people into prolonged
personal contact where they know that they're going to have to "live with"
the implications of today's words and actions for a long time to come, these
things simply don't happen in a face-to-face setting.  That may just be one
of the things that are impossible to replicate on a mailing list.  I'd
appreciate your thoughts on this.  I definitely see that as the major
challenge here.  How do we / can we somehow build a level of trust between
the business and technical sides to this discussion given the long history
today's mistrust is based on?

Best regards,
Bill


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