RE: Summing up and moving on (I hope)

"Charlie Poole" <[email protected]> Tue, 17 Dec 2002 12:05:04 -0800
Newsgroups gmane.comp.programming.extreme-customering
Message-ID <[email protected]>
Bill,

> Perhaps, because the Whole Team practice brings people into prolonged
> personal contact where they know that they're going to have to "live with"
> the implications of today's words and actions for a long time to
> come, these things simply don't happen in a face-to-face setting.

I assume you mean they don't happen outside of a face to face setting.

> That may just be one
> of the things that are impossible to replicate on a mailing list.

It's been done. Maybe the groups are more homogeneous.

> How do we / can we somehow build a level of trust between
> the business and technical sides to this discussion given the long history
> today's mistrust is based on?

Modeling behavior that shows trust?
Recognizing and addressing mistrust when it occurs?
Not mimicing the language one uses when one is distrustful?
Trusting?

Charlie Poole
[email protected]
www.pooleconsulting.com
www.charliepoole.org




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