Re: What are the most important issues during offshore software development

On Thu, Jul 3, 2008 at 3:03 PM, Ron Jeffries
<[email protected]> wrote:
> Hello, Luiz. On Thursday, July 3, 2008, at 1:56:52 PM, you wrote:
>
>> reduction with similar perceived quality). Whether the most likely
>> cause is Asiatic behaviour (that encompasses Mongols as well as
>> Iraqis, so it is a laughable concept), lack of communication, customer
>> inability to deliver good requirements, wrong specs or just bad luck
>> is an open subject.
>
> If it's really "most", then bad luck is not a likely explanation.
>

Ok, let's get more factual. In a 2004 study, one third of the UK
companies interviewed said that outsourcing failed to deliver half of
the expected results. Seven percent considered it a total failure. So
it's not that most outsourcing fails (at least not in the UK), but a
significant percentage fails to deliver expected results by a large
margin. Most of the unhappy companies attributed failure to
communication issues, not lack of commitment or technical skills.
Still, 85% of the companies didn't abandone outsourcing when faced
with bad experiences. Instead, they changed providers or changed their
outsourcing models, which means that outsourcing can succeed if
conducted properly (who knows how?).

Best regards,
Luiz