Macs and Importing

John.Fullerton[[email protected]] Wed, 9 Apr 2008 12:47:52 -0400

Newsgroups	gmane.comp.search.endnote
Message-ID	<[email protected]>

Hi

A customer had EndNote X installed on a Mac and it quit importing
records from PubMed. We walked through all the steps and the records
were not importing. Then he installed EndNote X1 and found the same
thing. We also tried direct export from EBSCO and that, too, did not
work. He *could* search PubMed from EndNote using the connection file,
though.

He said that he had EndNote installed on another computer (I think it is
a Mac also) and that import was not working on that computer either.

He was using Firefox and had OS X 10.4.11, I think.

Does anyone have recommendations?

Have a nice day
John Paul Fullerton
[email protected]