Update failed - FreshClam was forbidden from downloading a database - Database update process failed: Forbidden; Blocked by CDN
Julien Legathe via clamav-users <[email protected]> Tue, 7 Oct 2025 10:29:16 +0400
| Newsgroups | gmane.comp.security.virus.clamav.user |
|---|---|
| Message-ID | <[email protected]> |
Hi everyone, I work in a IT School Service with more than a hundred sites with many servers (Ubuntu with ClamAv installed on FileServers) Since last week we got these messages on all servers using ClamAV: > |journalctl -xu clamav-freshclam.service > > | > |Database update process failed: Forbidden; Blocked by CDN Update > failed FreshClam was forbidden from downloading a database| We suspect that the previous parameter is too high in /etc/clamav/freshclam.conf: # Number of database checks per day. # Default: 12 (every two hours) Checks 24 We'll set it below this value, but if it's blocked by CDN, should we just wait? Or demand to unblock our servers? If so who should we contact? If you have any information about it, we'll be gratefull! Thanks, Best Regards. -- Signature2022 Julien LEGATHE SAE EPLE SUD: Réseau-Serveurs ONE-AMON-HORUS-SATIS DSI1 24, avenue Georges BRASSENS CS 71003 97743 SAINT-DENIS CEDEX 9 Tél : 02.62.24.30.09 www.ac-reunion.fr <https://www.ac-reunion.fr/>| Twitter <http://twitter.com/AcLaReunion> | Facebook <https://www.facebook.com/AcLaReunion> | Instagram <https://www.instagram.com/AcLaReunion/> | YouTube <https://www.youtube.com/channel/UC7lGJtbD16yE1L_twlOhqGg?view_as=subscriber> Pour les demandes d´assistance DSI merci d´utiliser Fil@os <http://filaos.ac-reunion.fr/> accessible depuis METICE <http://metice.ac-reunion.fr> Logo Région académique La Réunion _______________________________________________ Manage your clamav-users mailing list subscription / unsubscribe: https://lists.clamav.net/mailman/listinfo/clamav-users Help us build a comprehensive ClamAV guide: https://github.com/Cisco-Talos/clamav-documentation https://docs.clamav.net/#mailing-lists-and-chat