Re: Update failed - FreshClam was forbidden from downloading a database - Database update process failed: Forbidden; Blocked by CDN

On 07.10.25 10:29, Julien Legathe via clamav-users wrote:
>I work in a IT School Service with more than a hundred sites with many 
>servers (Ubuntu with ClamAv installed on FileServers)
>
>Since last week we got these messages on all servers using ClamAV:
>
>>|journalctl -xu clamav-freshclam.service
>>
>>|
>>|Database update process failed: Forbidden; Blocked by CDN Update 
>>failed FreshClam was forbidden from downloading a database|
>
>
>We suspect that the previous parameter is too high in 
>/etc/clamav/freshclam.conf:
>
># Number of database checks per day.
># Default: 12 (every two hours)
>Checks 24
>
>We'll set it below this value, but if it's blocked by CDN, should we 
>just wait? Or demand to unblock our servers? If so who should we 
>contact?
>
>If you have any information about it, we'll be gratefull!

Perhaps you download too much from the same IP/network.

If you have multiple clients downloading clamav database, perhaps you should 
use local update proxy, provided by Ubuntu package clamav-cvdupdate
and configure all those servers to use your proxy.


-- 
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