Re: Managing Demand around legacy ERP - tips & techniques?

We have a formalized work flow (Domino based) in which user requests are 
processed.

Our users would not be happy with a 'release cycle' approach.  The whole 
having to wait a quarter (or more if you're towards the end of the quarter 
and locked into QC Testing) just would not fly.

A few decades back I worked for Kasinec Independent Software Specialists 
so I've heard of Stryker.


Rob Berendt
-- 
IBM Certified System Administrator - IBM i 6.1
Group Dekko
Dept 1600
Mail to:  2505 Dekko Drive
          Garrett, IN 46738
Ship to:  Dock 108
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          Kendallville, IN 46755
http://www.dekko.com





From:   "Kelly, John (Limerick)" <[email protected]>
To:     "BPCS-L-Zwy7GipZuJhWk0Htik3J/[email protected]" <BPCS-L-Zwy7GipZuJhWk0Htik3J/[email protected]>
Date:   06/01/2016 10:21 AM
Subject:        [BPCS-L] Managing Demand around legacy ERP - tips & 
techniques?
Sent by:        "BPCS-L" <bpcs-l-bounces-Zwy7GipZuJhWk0Htik3J/[email protected]>



I have a non- technical BPCS related query that I would welcome this 
group's input on. I am looking for any tips and techniques you and/or your 
organisations employ in the area of Demand Management (i.e. user request 
changes/enhancements) in relation to your ERP systems. I am particularly 
interested in legacy ERP.

The reason for my query is my organisation is looking to put together a 
structured approach to manage demand to operate across a number of ERP 
platforms. The one I support is BPCS (sys 38, v3.6 - so it's pretty old!). 
To date we have operated an ad hoc approach;
*       User raises a request
*       Our group assess the request to determine the level of BPCS 
development required
*       Subject to approval we then proceed with development, testing and 
eventual deployment

 Going forward we are being challenged to come up with a more structured 
approach to managing user demand. In addition instead of deploying 
enhancements on an ad hoc basis we may also consider moving to a release 
cycle, whereby changes would be 'bunched' together and implemented in a 
predetermined timeframe (e.g. quarterly). To complicate things further 
this approach is to be adopted across a number of ERP platforms, not just 
'my' BPCS environment

 I would be interested then in seeing if how you deal with Demand 
Management and also Release Management as it relates to your environment 
-e.g. what challenges you faced in  developing and implementing these 
processes, lessons learned, what you might do differently were you to 
start all over again etc.


Kind regards,
John.

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