Re: FW: Installation Problem

-----Original Message-----
From: system21-bounces-Zwy7GipZuJhWk0Htik3J/[email protected]
[mailto:system21-bounces-Zwy7GipZuJhWk0Htik3J/[email protected]] On Behalf Of Kaupert, Michael
Sent: Thursday, January 17, 2008 7:20 AM
To: system21-Zwy7GipZuJhWk0Htik3J/[email protected]
Subject: [SYSTEM21] FW: Installation Problem


Has anyone seen this?  I now have 3 computers that are getting this
error.  Is there a place anyone can direct me to find out what this
might be?  Any help would be appreciated.

 

Thanks

 

Mike

 

From: Kaupert, Michael 
Sent: Friday, January 04, 2008 11:15 AM
To: 'system21-Zwy7GipZuJhWk0Htik3J/[email protected]'
Subject: Installation Problem

 

I'm hoping someone can point me in the right direction with this
problem.  I'm installing the JBA Explorer June 1999 Edition on a fully
updated Windows XP laptop.  Actually, this has now happened twice.  I
have been installing the software for years so I'm very confident that
I'm installing it correctly.  However, when I go to do the System
Configuration portion of the installation I am getting the following
error:

 

"Runtime error '-2147417848 (80010108)';  Automation Error"

 

I've had problems with Service Pack 2 before but have gotten around it.
This is the first time I've ever had problems when Service Pack 2 has
been installed before the installation of JBA and it worked just fine.
It seems to be hit and miss.  I would like to be able to solve this
problem without having to reconfigure the whole machine.  

 

If you have any further questions, please let me know.

 

Thanks in advance,

 

Mike Kaupert

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