Re: Test email errors
George King <[email protected]> Thu, 4 Jun 2026 12:50:56 +0100
| Newsgroups | gmane.comp.sysutils.backup.backuppc.general |
|---|---|
| Message-ID | <[email protected]> |
This is a multi-part message in MIME format. --===============5385333934226018471== Content-Type: multipart/alternative; boundary="------------8qur8k3ohvd7aMXTJk0tKp0m" Content-Language: en-GB This is a multi-part message in MIME format. --------------8qur8k3ohvd7aMXTJk0tKp0m Content-Type: text/plain; charset=UTF-8; format=flowed Content-Transfer-Encoding: quoted-printable Thanks Mike, Good point!=C2=A0 However, I've tried that this morning and replicated=20 ~/.msmtprc to /home/backuppc/.msmtprc but unfortunately I'm getting the=20 same error message.=C2=A0 Permissions are backuppc:msmtp and chmod 600.=C2=A0= Not=20 sure what to try next, or instead but suggestions would be welcomed. George On 03/06/2026 20:33, Mike Hughes wrote: > Hi George. I think you're missing a tiny important thing. You mention=20 > when you send a test email as george that msmtp reads your local=20 > ~/.msmtprc. Wouldn't you need to also create one of those dot files=20 > for the backuppc user that is calling the BackupPC_sendEmail routine? > > ------------------------------------------------------------------------ > *From:*=C2=A0George King <[email protected]> > *Sent:*=C2=A0Wednesday, June 3, 2026 2:05 PM > *To:* [email protected]=20 > <[email protected]> > *Subject:*=C2=A0[BackupPC-users] Test email errors > > Hello, > > I've recently rebuilt and reconfigured my instance of Backuppc=20 > following a move to new hardware.=C2=A0 All is well except I cannot get t= he=20 > email to work, which is very frustrating as I did get it working=20 > before, albeit 10 years ago... > > I have Backuppc 4.4.0 running on Ubuntu 24.04.4 LTS.=C2=A0 From previous=20 > experience, I've installed msmtp as the MTA as I've found the=20 > configuration easier than Sendmail.=C2=A0 msmtp works fine when I'm sendi= ng=20 > it from my normal account.=C2=A0 It picks up details from the system conf= ig=20 > file /etc/msmtprc and my user config file in ~/.msmtprc. > > However, when I do > > |su backuppc /usr/share/backuppc/bin/BackupPC_sendEmail -u=20 > [email protected] <mailto:[email protected]>| > > as per the documentation, and substituting my email address, I get the=20 > error > > Sending test email using /usr/sbin/sendmail -t -f backuppc > sendmail: account default not found: no configuration file available > > And no email is sent or received.=C2=A0 N.B. backuppc is set as ServerHos= t=20 > and BackupPCUser in the BackupPC config.=C2=A0 I suppose that is why it i= s=20 > in line 1 of the error message, but I'm not sure why it's saying=20 > "account default not found" because it does. > > I have accounts in the /home/george/.msmtprc file for my Ubuntu user=20 > account "george", "backuppc" and "default" to cover the bases but no=20 > joy.=C2=A0 They all have the same host, from and user details. > > I think the permissions are correct: > =C2=A0 =C2=A0root:msmtp for /etc/msmtprc > =C2=A0 =C2=A0george:msmtp for /home/george/.msmtprc > and chmod 600 for both. > > On BackupPC my SendmailPath is the default /usr/sbin/sendmail > and that is symlinked to /bin/msmtp so that's OK. > > I don't think Apparmor is a problem: this file exists -=20 > /etc/apparmor.d/local/usr.bin.msmtp and it's not listed in the status. > > Is there anything I'm missing?=C2=A0 Anything that BackupPC is looking fo= r=20 > in the msmtp or backuppc config files that I haven't already included? > > Thanks for any help - I feel I'm missing something obvious... > > George > > > > > >= --------------8qur8k3ohvd7aMXTJk0tKp0m Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable <!DOCTYPE html> <html> <head> <meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3DUTF-8= "> </head> <body> <p>Thanks Mike,</p> <p>Good point!=C2=A0 However, I've tried that this morning and replicat= ed ~/.msmtprc to /home/backuppc/.msmtprc but unfortunately I'm getting the same error message.=C2=A0 Permissions are backuppc:msmtp and chmod 600.=C2=A0 Not sure what to try next, or instead but suggestions would be welcomed.</p> <p>George</p> <div class=3D"moz-cite-prefix">On 03/06/2026 20:33, Mike Hughes wrote:<= br> </div> <blockquote type=3D"cite" cite=3D"mid:[email protected]= rod.outlook.com"> <meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3DUTF= -8"> <style type=3D"text/css" style=3D"display:none;">@scope { P {margin-t= op:0;margin-bottom:0;} }</style> <div class=3D"elementToProof" style=3D"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calib= ri, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);"> Hi George. I think you're missing a tiny important thing. You mention when you send a test email as george that msmtp reads your local ~/.msmtprc. Wouldn't you need to also create one of those dot files for the backuppc user that is calling the BackupPC_sendEmail routine?</div> <div style=3D"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calib= ri, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);"> <br> </div> <hr style=3D"display: inline-block; width: 98%;"> <div id=3D"divRplyFwdMsg"> <div style=3D"direction: ltr; font-family: Calibri, sans-serif; font-size: 11pt;= color: rgb(0, 0, 0);"> <b>From:</b>=C2=A0George King <a class=3D"moz-txt-link-rfc2396E" = href=3D"mailto:[email protected]"><[email protected]></= a><br> <b>Sent:</b>=C2=A0Wednesday, June 3, 2026 2:05 PM<br> <b>To:</b>=C2=A0<a class=3D"moz-txt-link-abbreviated" href=3D"mai= lto:[email protected]">[email protected].= net</a> <a class=3D"moz-txt-link-rfc2396E" href=3D"mailto:BackupPC-users@= lists.sourceforge.net"><[email protected]></a><br> <b>Subject:</b>=C2=A0[BackupPC-users] Test email errors</div> <div style=3D"direction: ltr;">=C2=A0</div> </div> <p style=3D"margin-top: 1em; margin-bottom: 1em;">Hello,</p> <p style=3D"margin-top: 1em; margin-bottom: 1em;">I've recently rebuilt and reconfigured my instance of Backuppc following a move to new hardware.=C2=A0 All is well except I cannot get the ema= il to work, which is very frustrating as I did get it working before, albeit 10 years ago...</p> <p style=3D"margin-top: 1em; margin-bottom: 1em;">I have Backuppc 4.4.0 running on Ubuntu 24.04.4 LTS.=C2=A0 From previous experience= , I've installed msmtp as the MTA as I've found the configuration easier than Sendmail.=C2=A0 msmtp works fine when I'm sending it fr= om my normal account.=C2=A0 It picks up details from the system config file /etc/msmtprc and my user config file in ~/.msmtprc.</p> <p style=3D"margin-top: 1em; margin-bottom: 1em;">However, when I do=C2=A0</p> <pre style=3D"background-color: rgb(255, 255, 255);"><div style=3D"text-align: left; text-indent: 0px; white-space: pre-wrap; font-si= ze: 10pt; color: rgb(0, 0, 0);"><code>su backuppc /usr/share/backuppc/bin/BackupPC_sendEmail -u <a href=3D"mailto:[email protected]" id=3D"OWAf6407ddb-f715-2787-a964-d9a46f947268" class=3D"x_moz-txt-link-abbreviated x_moz-txt-link-freetext OWAAutoLink moz= -txt-link-freetext" moz-do-not-send=3D"true">[email protected]</a></code></div></pre> <p style=3D"margin-top: 1em; margin-bottom: 1em;">as per the documentation, and substituting my email address, I get the error</p> <p style=3D"margin-top: 1em; margin-bottom: 1em;">Sending test email using /usr/sbin/sendmail -t -f backuppc<br> sendmail: account default not found: no configuration file available</p> <p style=3D"margin-top: 1em; margin-bottom: 1em;">And no email is sent or received.=C2=A0 N.B. backuppc is set as ServerHost and BackupPCUser in the BackupPC config.=C2=A0 I suppose that is why it is in line 1 of the error message, but I'm not sure why it's saying "account default not found" because it does.=C2=A0 =C2=A0</p= > <p style=3D"margin-top: 1em; margin-bottom: 1em;">I have accounts in the /home/george/.msmtprc file for my Ubuntu user account "george", "backuppc" and "default" to cover the bases but no joy.=C2=A0 They all have the same host, from and user details.</p> <p style=3D"margin-top: 1em; margin-bottom: 1em;">I think the permissions are correct:<br> =C2=A0 =C2=A0root:msmtp for /etc/msmtprc<br> =C2=A0 =C2=A0george:msmtp for /home/george/.msmtprc<br> and chmod 600 for both.</p> <p style=3D"margin-top: 1em; margin-bottom: 1em;">On BackupPC my SendmailPath is the default /usr/sbin/sendmail=C2=A0<br> and that is symlinked to /bin/msmtp so that's OK.</p> <p style=3D"margin-top: 1em; margin-bottom: 1em;">I don't think Apparmor is a problem: this file exists - /etc/apparmor.d/local/usr.bin.msmtp and it's not listed in the status.=C2=A0 =C2=A0</p> <p style=3D"margin-top: 1em; margin-bottom: 1em;">Is there anything I'm missing?=C2=A0 Anything that BackupPC is looking for in the msm= tp or backuppc config files that I haven't already included?=C2=A0=C2=A0= </p> <p style=3D"margin-top: 1em; margin-bottom: 1em;">Thanks for any help - I feel I'm missing something obvious...</p> <p style=3D"margin-top: 1em; margin-bottom: 1em;">George</p> <p style=3D"margin-top: 1em; margin-bottom: 1em;"><br> </p> <p style=3D"margin-top: 1em; margin-bottom: 1em;"><br> </p> <p style=3D"margin-top: 1em; margin-bottom: 1em;"><br> </p> <p style=3D"margin-top: 1em; margin-bottom: 1em;"><br> </p> <p style=3D"margin-top: 1em; margin-bottom: 1em;"><br> </p> </blockquote> </body> </html> --------------8qur8k3ohvd7aMXTJk0tKp0m-- --===============5385333934226018471== Content-Type: text/plain; charset="us-ascii" MIME-Version: 1.0 Content-Transfer-Encoding: 7bit Content-Disposition: inline --===============5385333934226018471== Content-Type: text/plain; charset="us-ascii" MIME-Version: 1.0 Content-Transfer-Encoding: 7bit Content-Disposition: inline _______________________________________________ BackupPC-users mailing list [email protected] List: https://lists.sourceforge.net/lists/listinfo/backuppc-users Wiki: https://github.com/backuppc/backuppc/wiki Project: https://backuppc.github.io/backuppc/ --===============5385333934226018471==--