Re: Test email errors
Mike Hughes <[email protected]> Wed, 3 Jun 2026 19:33:07 +0000
| Newsgroups | gmane.comp.sysutils.backup.backuppc.general |
|---|---|
| Message-ID | <DS7PR19MB5856C5D8B80DB56FDF4E583DD1132@DS7PR19MB5856.namprd19.prod.outlook.com> |
--===============3395193065446850966== Content-Language: en-US Content-Type: multipart/alternative; boundary="_000_DS7PR19MB5856C5D8B80DB56FDF4E583DD1132DS7PR19MB5856namp_" --_000_DS7PR19MB5856C5D8B80DB56FDF4E583DD1132DS7PR19MB5856namp_ Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable Hi George. I think you're missing a tiny important thing. You mention when = you send a test email as george that msmtp reads your local ~/.msmtprc. Wou= ldn't you need to also create one of those dot files for the backuppc user = that is calling the BackupPC_sendEmail routine? ________________________________ From: George King <[email protected]> Sent: Wednesday, June 3, 2026 2:05 PM To: [email protected] <[email protected].= net> Subject: [BackupPC-users] Test email errors Hello, I've recently rebuilt and reconfigured my instance of Backuppc following a = move to new hardware. All is well except I cannot get the email to work, w= hich is very frustrating as I did get it working before, albeit 10 years ag= o... I have Backuppc 4.4.0 running on Ubuntu 24.04.4 LTS. From previous experie= nce, I've installed msmtp as the MTA as I've found the configuration easier= than Sendmail. msmtp works fine when I'm sending it from my normal accoun= t. It picks up details from the system config file /etc/msmtprc and my use= r config file in ~/.msmtprc. However, when I do su backuppc /usr/share/backuppc/bin/BackupPC_sendEmail -u [email protected]<mailto:MY= [email protected]> as per the documentation, and substituting my email address, I get the erro= r Sending test email using /usr/sbin/sendmail -t -f backuppc sendmail: account default not found: no configuration file available And no email is sent or received. N.B. backuppc is set as ServerHost and B= ackupPCUser in the BackupPC config. I suppose that is why it is in line 1 = of the error message, but I'm not sure why it's saying "account default not= found" because it does. I have accounts in the /home/george/.msmtprc file for my Ubuntu user accoun= t "george", "backuppc" and "default" to cover the bases but no joy. They a= ll have the same host, from and user details. I think the permissions are correct: root:msmtp for /etc/msmtprc george:msmtp for /home/george/.msmtprc and chmod 600 for both. On BackupPC my SendmailPath is the default /usr/sbin/sendmail and that is symlinked to /bin/msmtp so that's OK. I don't think Apparmor is a problem: this file exists - /etc/apparmor.d/loc= al/usr.bin.msmtp and it's not listed in the status. Is there anything I'm missing? Anything that BackupPC is looking for in th= e msmtp or backuppc config files that I haven't already included? Thanks for any help - I feel I'm missing something obvious... George --_000_DS7PR19MB5856C5D8B80DB56FDF4E583DD1132DS7PR19MB5856namp_ Content-Type: text/html; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable <html> <head> <meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Diso-8859-= 1"> <style type=3D"text/css" style=3D"display:none;"> P {margin-top:0;margin-bo= ttom:0;} </style> </head> <body dir=3D"ltr"> <div class=3D"elementToProof" style=3D"font-family: Aptos, Aptos_EmbeddedFo= nt, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 11pt; c= olor: rgb(0, 0, 0);"> Hi George. I think you're missing a tiny important thing. You mention when = you send a test email as george that msmtp reads your local ~/.msmtprc. Wou= ldn't you need to also create one of those dot files for the backuppc user = that is calling the BackupPC_sendEmail routine?</div> <div style=3D"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, = Calibri, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);"> <br> </div> <hr style=3D"display: inline-block; width: 98%;"> <div id=3D"divRplyFwdMsg"> <div style=3D"direction: ltr; font-family: Calibri, sans-serif; font-size: = 11pt; color: rgb(0, 0, 0);"> <b>From:</b> George King <[email protected]><br> <b>Sent:</b> Wednesday, June 3, 2026 2:05 PM<br> <b>To:</b> [email protected] <BackupPC-users@lis= ts.sourceforge.net><br> <b>Subject:</b> [BackupPC-users] Test email errors</div> <div style=3D"direction: ltr;"> </div> </div> <p style=3D"margin-top: 1em; margin-bottom: 1em;">Hello,</p> <p style=3D"margin-top: 1em; margin-bottom: 1em;">I've recently rebuilt and= reconfigured my instance of Backuppc following a move to new hardware.&nbs= p; All is well except I cannot get the email to work, which is very frustra= ting as I did get it working before, albeit 10 years ago...</p> <p style=3D"margin-top: 1em; margin-bottom: 1em;">I have Backuppc 4.4.0 run= ning on Ubuntu 24.04.4 LTS. From previous experience, I've installed = msmtp as the MTA as I've found the configuration easier than Sendmail. = ; msmtp works fine when I'm sending it from my normal account. It picks up details from the system config file /= etc/msmtprc and my user config file in ~/.msmtprc.</p> <p style=3D"margin-top: 1em; margin-bottom: 1em;">However, when I do <= /p> <pre style=3D"background-color: rgb(255, 255, 255);"><div style=3D"text-ali= gn: left; text-indent: 0px; white-space: pre-wrap; font-size: 10pt; color: = rgb(0, 0, 0);"><code>su backuppc=0A= /usr/share/backuppc/bin/BackupPC_sendEmail -u <a href=3D"mailto:MYNAME@MYDO= MAIN.COM" id=3D"OWAf6407ddb-f715-2787-a964-d9a46f947268" class=3D"x_moz-txt= -link-abbreviated x_moz-txt-link-freetext OWAAutoLink">[email protected]<= /a></code></div></pre> <p style=3D"margin-top: 1em; margin-bottom: 1em;">as per the documentation,= and substituting my email address, I get the error</p> <p style=3D"margin-top: 1em; margin-bottom: 1em;">Sending test email using = /usr/sbin/sendmail -t -f backuppc<br> sendmail: account default not found: no configuration file available</p> <p style=3D"margin-top: 1em; margin-bottom: 1em;">And no email is sent or r= eceived. N.B. backuppc is set as ServerHost and BackupPCUser in the B= ackupPC config. I suppose that is why it is in line 1 of the error me= ssage, but I'm not sure why it's saying "account default not found" because it does. </p> <p style=3D"margin-top: 1em; margin-bottom: 1em;">I have accounts in the /h= ome/george/.msmtprc file for my Ubuntu user account "george", &qu= ot;backuppc" and "default" to cover the bases but no joy.&nb= sp; They all have the same host, from and user details.</p> <p style=3D"margin-top: 1em; margin-bottom: 1em;">I think the permissions a= re correct:<br> root:msmtp for /etc/msmtprc<br> george:msmtp for /home/george/.msmtprc<br> and chmod 600 for both.</p> <p style=3D"margin-top: 1em; margin-bottom: 1em;">On BackupPC my SendmailPa= th is the default /usr/sbin/sendmail <br> and that is symlinked to /bin/msmtp so that's OK.</p> <p style=3D"margin-top: 1em; margin-bottom: 1em;">I don't think Apparmor is= a problem: this file exists - /etc/apparmor.d/local/usr.bin.msmtp and it's= not listed in the status. </p> <p style=3D"margin-top: 1em; margin-bottom: 1em;">Is there anything I'm mis= sing? Anything that BackupPC is looking for in the msmtp or backuppc = config files that I haven't already included? </p> <p style=3D"margin-top: 1em; margin-bottom: 1em;">Thanks for any help - I f= eel I'm missing something obvious...</p> <p style=3D"margin-top: 1em; margin-bottom: 1em;">George</p> <p style=3D"margin-top: 1em; margin-bottom: 1em;"><br> </p> <p style=3D"margin-top: 1em; margin-bottom: 1em;"><br> </p> <p style=3D"margin-top: 1em; margin-bottom: 1em;"><br> </p> <p style=3D"margin-top: 1em; margin-bottom: 1em;"><br> </p> <p style=3D"margin-top: 1em; margin-bottom: 1em;"><br> </p> </body> </html> --_000_DS7PR19MB5856C5D8B80DB56FDF4E583DD1132DS7PR19MB5856namp_-- --===============3395193065446850966== Content-Type: text/plain; charset="us-ascii" MIME-Version: 1.0 Content-Transfer-Encoding: 7bit Content-Disposition: inline --===============3395193065446850966== Content-Type: text/plain; charset="us-ascii" MIME-Version: 1.0 Content-Transfer-Encoding: 7bit Content-Disposition: inline _______________________________________________ BackupPC-users mailing list [email protected] List: https://lists.sourceforge.net/lists/listinfo/backuppc-users Wiki: https://github.com/backuppc/backuppc/wiki Project: https://backuppc.github.io/backuppc/ --===============3395193065446850966==--