Crystalfontz CFA635s

Max Roberg <[email protected]> Mon, 8 Apr 2013 15:40:00 -0700
Newsgroups gmane.comp.sysutils.lcdproc
Message-ID <CAC4PxbQJofCaJinUipwLjgFFuEaUj-a+KAexsRaJiSdyQQawag@mail.gmail.com>
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Hello everyone,

I am an engineer with Crystalfontz America, Inc.. Markus has been kind
enough to work with me to troubleshoot an issue with some of our modules
that we initially thought was related to LCDProc.

We've been seeing some modules who's FTDI chip was programmed incorrectly.
If you are experiencing difficulties with a display module that either
fails to power or resets each time you attempt to send commands to it, you
may be experiencing this issue.

We strongly recommend that if you are experiencing this issue that you
contact us either by phone or email at [email protected] as we have
come up with a fix for this.

The impact has been fairly low as the issue was caught and fixed right away
but we wanted everyone who may be experiencing the issue to know that a fix
has been created and is available.

Thank you,
Max Roberg
[email protected]
Crystalfontz America, Inc.
12412 East Saltese Ave
Spokane Valley, WA 99216-0357
Twitter @Crystalfontz http://www.crystalfontz.com
Phone: 1-509-892-1200, Fax: 1-509-892-1203, US Toll Free: 888-206-9720

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<div dir=3D"ltr">Hello everyone,<div><br></div><div>I am an engineer with C=
rystalfontz America, Inc.. Markus has been kind enough to work with me to t=
roubleshoot an issue with some of our modules that we initially thought was=
 related to LCDProc.</div>
<div><br></div><div style>We&#39;ve been seeing some modules who&#39;s FTDI=
 chip was programmed incorrectly. If you are experiencing difficulties with=
 a display module that either fails to power or resets each time you attemp=
t to send commands to it, you may be experiencing this issue.</div>
<div style><br></div><div style>We strongly recommend that if you are exper=
iencing this issue that you contact us either by phone or email at <a href=
=3D"mailto:[email protected]">[email protected]</a> as we hav=
e come up with a fix for this.</div>
<div><div><br></div><div style>The impact has been fairly low as the issue =
was caught and fixed right away but we wanted everyone who may be experienc=
ing the issue to know that a fix has been created and is available.</div>
<div style><br></div><div style>Thank you,</div><div style>Max Roberg<br></=
div><div><a href=3D"mailto:[email protected]">[email protected]=
om</a></div><div>Crystalfontz America, Inc.</div><div>12412 East Saltese Av=
e</div>
<div>Spokane Valley, WA 99216-0357</div><div>Twitter @Crystalfontz <a href=
=3D"http://www.crystalfontz.com" target=3D"_blank">http://www.crystalfontz.=
com</a></div><div>Phone: 1-509-892-1200, Fax: 1-509-892-1203, US Toll Free:=
 888-206-9720</div>
<div><br></div>
</div></div>

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