Re: [ITM] Out of sync HUB TEMS?
John Alvord <jalvord-r/[email protected]> Thu, 31 Oct 2013 09:12:15 -0700
| Newsgroups | gmane.comp.sysutils.tivoli.general |
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| Message-ID | <OF11147746.64F9AE1A-ON88257C15.0051038C-88257C15.0059032A__31767.1845703901$1383240039$gmane$org@us.ibm.com> |
This is a multipart message in MIME format. --===============1526135043== Content-Type: multipart/alternative; boundary="=_alternative 0059032A88257C15_=" This is a multipart message in MIME format. --=_alternative 0059032A88257C15_= Content-Type: text/plain; charset="ISO-8859-1" Content-Transfer-Encoding: quoted-printable The internal equivalent of the INODESTS [node status table - TNODESAV] is=20 not synchronized between the primary hub TEMS and the backup hub TEMS. You = probably need to do a=20 ./tacmd cleanms -a=20 to remove all the offline nodes. Regards,=20 =5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F= =5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F John Alvord Advisory Engineer and ITM Historian IBM Tivoli Monitoring 6 Platform Customer Support=20 Office: 1-720-396-2788=20 Mobile: none=20 jalvord-r/[email protected] Cloud & Smarter Infrastructure IBM Support Portal Open a New Service Request Update your PMR via Email Escalate your PMR My Blog: Wonderful World of Situations Secure upload to ECUREP From: "Battista, Joe" <[email protected]> To: "[email protected]" <[email protected]>,=20 Date: 10/31/2013 07:35 AM Subject: [TME10] [ITM] Out of sync HUB TEMS? Sent by: [email protected] We recently upgraded to ITM 6.2.3 FP03. Our environment consists of a pair = of HUB TEMS, (primary and hot-standby) and four Remote TEMS for our=20 agents. We shut down our primary HUB which forced the failover to the=20 hot-standby. Within a period of time we started receiving agent offline=20 alerts which we sort of expected since our Remote TEMS were failing over=20 to the hot-standby HUB. It?s been a while since we left our hot-standby=20 HUB run as the primary.=20 =20 After closer review, we noticed some of the offline agent alerts were from = servers that had been removed from our environment some time ago.=20 I see references to the servers that no longer exist in our environment in = the QA1*.DB files on the hot-standby HUB but not on the primary HUB,=20 specifically tables QA1CSTSC.DB, QA1CSTSH.DB and QA1DNSAV.DB.=20 =20 I assume this means in some way our HUB TEMS are out-of-sync? Is there an=20 easy way to get our hot-standby cleaned up and in-sync with the primary=20 HUB? =20 =20 Thanks,=20 Joe=20 =20 =20 ***************************************************************************= ****=20 Unauthorized interception of this communication could be a violation of=20 Federal and State Law. This communication and any files transmitted with=20 it are confidential and may contain protected health information. This=20 communication is solely for the use of the person or entity to whom it was = addressed. If you are not the intended recipient, any use, distribution,=20 printing or acting in reliance on the contents of this message is strictly = prohibited. If you have received this message in error, please notify the=20 sender and destroy any and all copies. Thank you..=20 ***************************************************************************= ****=20 =5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F= =5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F TME10 mailing list [email protected] Unsubscribe:[email protected] --=_alternative 0059032A88257C15_= Content-Type: text/html; charset="ISO-8859-1" Content-Transfer-Encoding: quoted-printable <font size=3D2 face=3D"sans-serif">The internal equivalent of the INODESTS [node status table - TNODESAV] is not synchronized between the primary hub TEMS and the backup hub TEMS. You probably need to do a </font> <br> <br><font size=3D2 face=3D"sans-serif">./tacmd cleanms -a </fon= t> <br> <br><font size=3D2 face=3D"sans-serif">to remove all the offline nodes.<br> </font><font size=3D3><br> Regards, <br> =5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F= =5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F</font> <table width=3D433 style=3D"border-collapse:collapse;"> <tr height=3D8> <td width=3D433 style=3D"border-style:solid;border-color:#000000;border-wid= th:0px 0px 0px 0px;padding:0px 0px;"><font size=3D1><br> </font> <table width=3D433 style=3D"border-collapse:collapse;"> <tr height=3D8> <td width=3D221 style=3D"border-style:solid;border-color:#000000;border-wid= th:0px 0px 0px 0px;padding:0px 0px;"><font size=3D1 face=3D"Arial"><b>John Alvord</b><br> Advisory Engineer and ITM Historian<br> IBM Tivoli Monitoring 6 Platform<b><br> Customer Support </b><br> Office: 1-720-396-2788 <br> Mobile: none </font><font size=3D1 color=3Dblue face=3D"Arial"><u><br> </u></font><a href=3Dmailto:jalvord-r/[email protected]><font size=3D1 color=3Dblue = face=3D"Arial"><u>jalvord-r/[email protected]</u></font></a><font size=3D3><br> </font><font size=3D1 color=3Dblue face=3D"Arial"><b><u><br> </u></b></font><a href=3Dhttp://www.ibm.com/software/tivoli/><font size=3D1= color=3Dblue face=3D"Arial"><b><u>Cloud & Smarter Infrastructure</u></b></font></a> <td width=3D212 style=3D"border-style:solid;border-color:#000000;border-wid= th:0px 0px 0px 0px;padding:0px 0px;"><a href=3Dhttps://www.ibm.com/support/= ><font size=3D1 color=3Dblue face=3D"Arial"><u>IBM Support Portal</u></font></a><font size=3D1 color=3Dblue face=3D"Arial"><u>= <br> </u></font><a href=3Dhttp://www.ibm.com/support/entry/portal/Open=5Fservice= =5Frequest/><font size=3D1 color=3Dblue face=3D"Arial"><u>Open a New Service Request</u></font></a><font size=3D1 color=3Dblue face=3D"Ari= al"><u><br> </u></font><a href=3D"https://www-304.ibm.com/jct05001c/de/support/ecurep/s= end=5Femail.html#naming"><font size=3D1 color=3Dblue face=3D"Arial"><u>Upda= te your PMR via Email</u></font></a><font size=3D1 color=3Dblue face=3D"Arial"= ><u><br> </u></font><a href=3D"http://www-304.ibm.com/support/customercare/sas/f/han= dbook/getsupport.html#9"><font size=3D1 color=3Dblue face=3D"Arial"><u>Esca= late your PMR</u></font></a><font size=3D1 color=3Dblue face=3D"Arial"><u><br> </u></font><a href=3Dhttps://www.ibm.com/developerworks/mydeveloperworks/bl= ogs/jalvord><font size=3D1 color=3Dblue face=3D"Arial"><u>My Blog: Wonderful World of Situations</u></font></a><font size=3D1 color=3Dbl= ue face=3D"Arial"><u><br> </u></font><a href=3Dhttps://www.ecurep.ibm.com/app/upload><font size=3D1 c= olor=3Dblue face=3D"Arial"><u>Secure upload to ECUREP</u></font></a> <p><a href=3Dhttps://www.facebook.com/IBMTivolisupport></a><a href=3Dhttps:= //twitter.com/TivoliSupport></a><a href=3Dhttps://www.ibm.com/developerwork= s/servicemanagement/index.html></a></table> <br> <tr height=3D8> <td width=3D433 style=3D"border-style:solid;border-color:#000000;border-wid= th:0px 0px 0px 0px;padding:0px 0px;"><a href=3Dhttp://www.ibm.com/software/= tivoli// target=3D=5Fnew></a></table> <br> <br> <br> <br> <br><font size=3D1 color=3D#5f5f5f face=3D"sans-serif">From: = </font><font size=3D1 face=3D"sans-serif">"Battista, Joe" <[email protected]></font> <br><font size=3D1 color=3D#5f5f5f face=3D"sans-serif">To: &n= bsp; </font><font size=3D1 face=3D"sans-serif">"[email protected]= m" <[email protected]>, </font> <br><font size=3D1 color=3D#5f5f5f face=3D"sans-serif">Date: = </font><font size=3D1 face=3D"sans-serif">10/31/2013 07:35 AM</font> <br><font size=3D1 color=3D#5f5f5f face=3D"sans-serif">Subject: &nbs= p; </font><font size=3D1 face=3D"sans-serif">[TME10] [ITM] Out of sync HUB TEMS?</font> <br><font size=3D1 color=3D#5f5f5f face=3D"sans-serif">Sent by: &nbs= p; </font><font size=3D1 face=3D"sans-serif">tme10-bounces@lists.= ca.ibm.com</font> <br> <hr noshade> <br> <br> <br><font size=3D2 color=3D#004080 face=3D"Calibri">We recently upgraded to= ITM 6.2.3 FP03. Our environment consists of a pair of HUB TEMS, (primary and hot-standby) and four Remote TEMS for our agents. We shut down our primary HUB which forced the failover to the hot-standby. Within a period of time we started receiving agent offline alerts which we sort of expected since our Remote TEMS were failing over to the hot-standby HUB. It= 217;s been a while since we left our hot-standby HUB run as the primary. </font> <br><font size=3D2 color=3D#004080 face=3D"Calibri"> </font> <br><font size=3D2 color=3D#004080 face=3D"Calibri">After closer review, we= noticed some of the offline agent alerts were from servers that had been removed from our environment some time ago. </font> <br><font size=3D2 color=3D#004080 face=3D"Calibri">I see references to the= servers that no longer exist in our environment in the QA1*.DB files on the hot-sta= ndby HUB but not on the primary HUB, specifically tables QA1CSTSC.DB, QA1CSTSH.DB and QA1DNSAV.DB. </font> <br><font size=3D2 color=3D#004080 face=3D"Calibri"> </font> <br><font size=3D2 color=3D#004080 face=3D"Calibri">I assume this means in = some way our HUB TEMS are out-of-sync? Is there an easy way to get our hot-stand= by cleaned up and in-sync with the primary HUB?</font> <br><font size=3D2 color=3D#004080 face=3D"Calibri"> </font> <br><font size=3D2 color=3D#004080 face=3D"Calibri"> </font> <br><font size=3D2 color=3D#004080 face=3D"Calibri">Thanks, </font> <br><font size=3D2 color=3D#004080 face=3D"Calibri">Joe </font> <br><font size=3D2 color=3D#004080 face=3D"Calibri"> </font> <br><font size=3D2 face=3D"Calibri"> </font> <p><font size=3D3><br> ***************************************************************************= **** <br> Unauthorized interception of this communication could be a violation of Federal and State Law. This communication and any files transmitted with it are confidential and may contain protected health information. This communication is solely for the use of the person or entity to whom it was addressed. If you are not the intended recipient, any use, distribution, printing or acting in reliance on the contents of this message is strictly prohibited. If you have received this message in error, please notify the sender and destroy any and all copies. Thank you.. <br> ***************************************************************************= **** </font><tt><font size=3D2>=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F= =5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F= =5F=5F=5F=5F=5F=5F<br> TME10 mailing list<br> [email protected]<br> Unsubscribe:[email protected]<br> </font></tt> <p> --=_alternative 0059032A88257C15_=-- --===============1526135043== Content-Type: text/plain; charset="iso-8859-1" MIME-Version: 1.0 Content-Transfer-Encoding: quoted-printable Content-Disposition: inline _______________________________________________ TME10 mailing list [email protected] Unsubscribe:[email protected] --===============1526135043==--