RE: [ITM] Out of sync HUB TEMS?
"Battista, Joe" <[email protected]> Thu, 31 Oct 2013 19:07:00 +0000
| Newsgroups | gmane.comp.sysutils.tivoli.general,gmane.comp.sysutils.tivoli.tme10 |
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--===============0494530159== Content-Language: en-US Content-Type: multipart/alternative; boundary="_000_CD2BE4CF4B56C0418FE90A2F0AA253F705A8E641SMEXMAILP4caref_" --_000_CD2BE4CF4B56C0418FE90A2F0AA253F705A8E641SMEXMAILP4caref_ Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: quoted-printable John, Do I need to failover to my hot-standy HUB prior to running this command si= nce it is currently not the active HUB? Joe From: [email protected] [mailto:[email protected]= ] On Behalf Of John Alvord Sent: Thursday, October 31, 2013 12:12 PM To: Discussion list for Tivoli product and Tivoli Ready products. Subject: Re: [TME10] [ITM] Out of sync HUB TEMS? The internal equivalent of the INODESTS [node status table - TNODESAV] is n= ot synchronized between the primary hub TEMS and the backup hub TEMS. You p= robably need to do a ./tacmd cleanms -a to remove all the offline nodes. Regards, ______________________________________________ John Alvord Advisory Engineer and ITM Historian IBM Tivoli Monitoring 6 Platform Customer Support Office: 1-720-396-2788 Mobile: none jalvord-r/[email protected]<mailto:jalvord-r/[email protected]> Cloud & Smarter Infrastructure<http://www.ibm.com/software/tivoli/> IBM Support Portal<https://www.ibm.com/support/> Open a New Service Request<http://www.ibm.com/support/entry/portal/Open_ser= vice_request/> Update your PMR via Email<https://www-304.ibm.com/jct05001c/de/support/ecur= ep/send_email.html#naming> Escalate your PMR<http://www-304.ibm.com/support/customercare/sas/f/handboo= k/getsupport.html#9> My Blog: Wonderful World of Situations<https://www.ibm.com/developerworks/m= ydeveloperworks/blogs/jalvord> Secure upload to ECUREP<https://www.ecurep.ibm.com/app/upload> From: "Battista, Joe" <[email protected]<mailto:JOE.BATTIST= [email protected]>> To: "[email protected]<mailto:[email protected]>" <tme10@l= ists.ca.ibm.com<mailto:[email protected]>>, Date: 10/31/2013 07:35 AM Subject: [TME10] [ITM] Out of sync HUB TEMS? Sent by: [email protected]<mailto:[email protected]= a.ibm.com> ________________________________ We recently upgraded to ITM 6.2.3 FP03. Our environment consists of a pair = of HUB TEMS, (primary and hot-standby) and four Remote TEMS for our agents.= We shut down our primary HUB which forced the failover to the hot-standby.= Within a period of time we started receiving agent offline alerts which w= e sort of expected since our Remote TEMS were failing over to the hot-stand= by HUB. It's been a while since we left our hot-standby HUB run as the pri= mary. After closer review, we noticed some of the offline agent alerts were from = servers that had been removed from our environment some time ago. I see references to the servers that no longer exist in our environment in = the QA1*.DB files on the hot-standby HUB but not on the primary HUB, specif= ically tables QA1CSTSC.DB, QA1CSTSH.DB and QA1DNSAV.DB. I assume this means in some way our HUB TEMS are out-of-sync? Is there an e= asy way to get our hot-standby cleaned up and in-sync with the primary HUB?= Thanks, Joe ***************************************************************************= **** Unauthorized interception of this communication could be a violation of Fed= eral and State Law. This communication and any files transmitted with it ar= e confidential and may contain protected health information. This communica= tion is solely for the use of the person or entity to whom it was addressed= . If you are not the intended recipient, any use, distribution, printing or= acting in reliance on the contents of this message is strictly prohibited.= If you have received this message in error, please notify the sender and d= estroy any and all copies. Thank you.. ***************************************************************************= **** _______________________________________________ TME10 mailing list [email protected]<mailto:[email protected]> Unsubscribe:[email protected] ***************************************************************************= **** Unauthorized interception of this communication could be a violation of Fed= eral and State Law. This communication and any files transmitted with it ar= e confidential and may contain protected health information. This communica= tion is solely for the use of the person or entity to whom it was addressed= . If you are not the intended recipient, any use, distribution, printing or= acting in reliance on the contents of this message is strictly prohibited.= If you have received this message in error, please notify the sender and d= estroy any and all copies. = Thank you.. ***************************************************************************= **** --_000_CD2BE4CF4B56C0418FE90A2F0AA253F705A8E641SMEXMAILP4caref_ Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable <html xmlns:v=3D"urn:schemas-microsoft-com:vml" xmlns:o=3D"urn:schemas-micr= osoft-com:office:office" xmlns:w=3D"urn:schemas-microsoft-com:office:word" = xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" xmlns=3D"http:= //www.w3.org/TR/REC-html40"> <head> <meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dus-ascii"= > <meta name=3D"Generator" content=3D"Microsoft Word 14 (filtered medium)"> <!--[if !mso]><style>v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} </style><![endif]--><style><!-- /* Font Definitions */ @font-face {font-family:Calibri; panose-1:2 15 5 2 2 2 4 3 2 4;} @font-face {font-family:Tahoma; panose-1:2 11 6 4 3 5 4 4 2 4;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {margin:0in; margin-bottom:.0001pt; font-size:12.0pt; font-family:"Times New Roman","serif";} a:link, span.MsoHyperlink {mso-style-priority:99; color:blue; text-decoration:underline;} a:visited, span.MsoHyperlinkFollowed {mso-style-priority:99; color:purple; text-decoration:underline;} p {mso-style-priority:99; mso-margin-top-alt:auto; margin-right:0in; mso-margin-bottom-alt:auto; margin-left:0in; font-size:12.0pt; font-family:"Times New Roman","serif";} tt {mso-style-priority:99; font-family:"Courier New";} span.EmailStyle19 {mso-style-type:personal-reply; font-family:"Calibri","sans-serif"; color:#1F497D;} .MsoChpDefault {mso-style-type:export-only; font-family:"Calibri","sans-serif";} @page WordSection1 {size:8.5in 11.0in; margin:1.0in 1.0in 1.0in 1.0in;} div.WordSection1 {page:WordSection1;} --></style><!--[if gte mso 9]><xml> <o:shapedefaults v:ext=3D"edit" spidmax=3D"1026" /> </xml><![endif]--><!--[if gte mso 9]><xml> <o:shapelayout v:ext=3D"edit"> <o:idmap v:ext=3D"edit" data=3D"1" /> </o:shapelayout></xml><![endif]--> </head> <body lang=3D"EN-US" link=3D"blue" vlink=3D"purple"> <div class=3D"WordSection1"> <p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca= libri","sans-serif";color:#1F497D">John,<o:p></o:p></span></= p> <p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca= libri","sans-serif";color:#1F497D"><o:p> </o:p></span><= /p> <p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca= libri","sans-serif";color:#1F497D">Do I need to failover to = my hot-standy HUB prior to running this command since it is currently not t= he active HUB?<o:p></o:p></span></p> <p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca= libri","sans-serif";color:#1F497D"> <o:p></= o:p></span></p> <p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca= libri","sans-serif";color:#1F497D"><o:p> </o:p></span><= /p> <p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca= libri","sans-serif";color:#1F497D">Joe<o:p></o:p></span></p>= <p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca= libri","sans-serif";color:#1F497D"><o:p> </o:p></span><= /p> <p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca= libri","sans-serif";color:#1F497D"><o:p> </o:p></span><= /p> <p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca= libri","sans-serif";color:#1F497D"><o:p> </o:p></span><= /p> <p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca= libri","sans-serif";color:#1F497D"><o:p> </o:p></span><= /p> <p class=3D"MsoNormal"><b><span style=3D"font-size:10.0pt;font-family:"= ;Tahoma","sans-serif"">From:</span></b><span style=3D"font-s= ize:10.0pt;font-family:"Tahoma","sans-serif""> tme10-bo= [email protected] [mailto:[email protected]] <b>On Behalf Of </b>John Alvord<br> <b>Sent:</b> Thursday, October 31, 2013 12:12 PM<br> <b>To:</b> Discussion list for Tivoli product and Tivoli Ready products.<br= > <b>Subject:</b> Re: [TME10] [ITM] Out of sync HUB TEMS?<o:p></o:p></span></= p> <p class=3D"MsoNormal"><o:p> </o:p></p> <p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:"Ar= ial","sans-serif"">The internal equivalent of the INODESTS [= node status table - TNODESAV] is not synchronized between the primary hub T= EMS and the backup hub TEMS. You probably need to do a </span><br> <br> <span style=3D"font-size:10.0pt;font-family:"Arial","sans-se= rif"">./tacmd cleanms -a </span> <br> <br> <span style=3D"font-size:10.0pt;font-family:"Arial","sans-se= rif"">to remove all the offline nodes.<br> </span><br> Regards, <br> ______________________________________________ <o:p></o:p></p> <table class=3D"MsoNormalTable" border=3D"0" cellspacing=3D"0" cellpadding= =3D"0" width=3D"433" style=3D"width:324.75pt;border-collapse:collapse"> <tbody> <tr style=3D"height:6.0pt"> <td width=3D"433" style=3D"width:324.75pt;border:solid black 1.0pt;padding:= 0in 0in 0in 0in;height:6.0pt"> <p class=3D"MsoNormal"><o:p> </o:p></p> <table class=3D"MsoNormalTable" border=3D"0" cellspacing=3D"0" cellpadding= =3D"0" width=3D"433" style=3D"width:324.75pt;border-collapse:collapse"> <tbody> <tr style=3D"height:6.0pt"> <td width=3D"221" style=3D"width:165.75pt;border:solid black 1.0pt;padding:= 0in 0in 0in 0in;height:6.0pt"> <p class=3D"MsoNormal" style=3D"mso-line-height-alt:6.0pt"><b><span style= =3D"font-size:7.5pt;font-family:"Arial","sans-serif"">J= ohn Alvord</span></b><span style=3D"font-size:7.5pt;font-family:"Arial= ","sans-serif""><br> Advisory Engineer and ITM Historian<br> IBM Tivoli Monitoring 6 Platform<b><br> Customer Support </b><br> Office: 1-720-396-2788 <br> Mobile: none <u><span style=3D"color:blue"><br> </span></u></span><a href=3D"mailto:jalvord-r/[email protected]"><span style=3D"font= -size:7.5pt;font-family:"Arial","sans-serif"">jalvord@u= s.ibm.com</span></a><br> <b><u><span style=3D"font-size:7.5pt;font-family:"Arial","sa= ns-serif";color:blue"><br> </span></u></b><a href=3D"http://www.ibm.com/software/tivoli/"><b><span sty= le=3D"font-size:7.5pt;font-family:"Arial","sans-serif""= >Cloud & Smarter Infrastructure</span></b></a> <o:p></o:p></p> </td> <td width=3D"212" style=3D"width:159.0pt;border:solid black 1.0pt;border-le= ft:none;padding:0in 0in 0in 0in;height:6.0pt"> <p class=3D"MsoNormal" style=3D"mso-line-height-alt:6.0pt"><a href=3D"https= ://www.ibm.com/support/"><span style=3D"font-size:7.5pt;font-family:"A= rial","sans-serif"">IBM Support Portal</span></a><u><span st= yle=3D"font-size:7.5pt;font-family:"Arial","sans-serif"= ;color:blue"><br> </span></u><a href=3D"http://www.ibm.com/support/entry/portal/Open_service_= request/"><span style=3D"font-size:7.5pt;font-family:"Arial",&quo= t;sans-serif"">Open a New Service Request</span></a><u><span style=3D"= font-size:7.5pt;font-family:"Arial","sans-serif";color:= blue"><br> </span></u><a href=3D"https://www-304.ibm.com/jct05001c/de/support/ecurep/s= end_email.html#naming"><span style=3D"font-size:7.5pt;font-family:"Ari= al","sans-serif"">Update your PMR via Email</span></a><u><sp= an style=3D"font-size:7.5pt;font-family:"Arial","sans-serif&= quot;;color:blue"><br> </span></u><a href=3D"http://www-304.ibm.com/support/customercare/sas/f/han= dbook/getsupport.html#9"><span style=3D"font-size:7.5pt;font-family:"A= rial","sans-serif"">Escalate your PMR</span></a><u><span sty= le=3D"font-size:7.5pt;font-family:"Arial","sans-serif";= color:blue"><br> </span></u><a href=3D"https://www.ibm.com/developerworks/mydeveloperworks/b= logs/jalvord"><span style=3D"font-size:7.5pt;font-family:"Arial",= "sans-serif"">My Blog: Wonderful World of Situations</span></a><u= ><span style=3D"font-size:7.5pt;font-family:"Arial","sans-se= rif";color:blue"><br> </span></u><a href=3D"https://www.ecurep.ibm.com/app/upload"><span style=3D= "font-size:7.5pt;font-family:"Arial","sans-serif"">Secu= re upload to ECUREP</span></a> <o:p></o:p></p> </td> </tr> </tbody> </table> </td> </tr> <tr style=3D"height:6.0pt"> <td width=3D"433" style=3D"width:324.75pt;border:solid black 1.0pt;border-t= op:none;padding:0in 0in 0in 0in;height:6.0pt"> </td> </tr> </tbody> </table> <p class=3D"MsoNormal"><br> <br> <br> <br> <br> <span style=3D"font-size:7.5pt;font-family:"Arial","sans-ser= if";color:#5F5F5F">From: </span><span style= =3D"font-size:7.5pt;font-family:"Arial","sans-serif"">&= quot;Battista, Joe" <<a href=3D"mailto:[email protected]">= [email protected]</a>></span> <br> <span style=3D"font-size:7.5pt;font-family:"Arial","sans-ser= if";color:#5F5F5F">To: </span><span style= =3D"font-size:7.5pt;font-family:"Arial","sans-serif"">&= quot;<a href=3D"mailto:[email protected]">[email protected]</a>&q= uot; <<a href=3D"mailto:[email protected]">[email protected]</= a>>, </span><br> <span style=3D"font-size:7.5pt;font-family:"Arial","sans-ser= if";color:#5F5F5F">Date: </span><span style= =3D"font-size:7.5pt;font-family:"Arial","sans-serif"">1= 0/31/2013 07:35 AM</span> <br> <span style=3D"font-size:7.5pt;font-family:"Arial","sans-ser= if";color:#5F5F5F">Subject: </span><span st= yle=3D"font-size:7.5pt;font-family:"Arial","sans-serif"= ">[TME10] [ITM] Out of sync HUB TEMS?</span> <br> <span style=3D"font-size:7.5pt;font-family:"Arial","sans-ser= if";color:#5F5F5F">Sent by: </span><span st= yle=3D"font-size:7.5pt;font-family:"Arial","sans-serif"= "><a href=3D"mailto:[email protected]">[email protected]= ibm.com</a></span> <o:p></o:p></p> <div class=3D"MsoNormal" align=3D"center" style=3D"text-align:center"> <hr size=3D"2" width=3D"100%" noshade=3D"" style=3D"color:#A0A0A0" align=3D= "center"> </div> <p class=3D"MsoNormal"><br> <br> <br> <span style=3D"font-size:10.0pt;font-family:"Calibri","sans-= serif";color:#004080">We recently upgraded to ITM 6.2.3 FP03. Our envi= ronment consists of a pair of HUB TEMS, (primary and hot-standby) and four = Remote TEMS for our agents. We shut down our primary HUB which forced the failover to the hot-standby. Within a period of tim= e we started receiving agent offline alerts which we sort of expected since= our Remote TEMS were failing over to the hot-standby HUB. It’s= been a while since we left our hot-standby HUB run as the primary. </span><br> <span style=3D"font-size:10.0pt;font-family:"Calibri","sans-= serif";color:#004080"> </span> <br> <span style=3D"font-size:10.0pt;font-family:"Calibri","sans-= serif";color:#004080">After closer review, we noticed some of the offl= ine agent alerts were from servers that had been removed from our environme= nt some time ago. </span><br> <span style=3D"font-size:10.0pt;font-family:"Calibri","sans-= serif";color:#004080">I see references to the servers that no longer e= xist in our environment in the QA1*.DB files on the hot-standby HUB but not= on the primary HUB, specifically tables QA1CSTSC.DB, QA1CSTSH.DB and QA1DNSAV.DB. </span><br> <span style=3D"font-size:10.0pt;font-family:"Calibri","sans-= serif";color:#004080"> </span> <br> <span style=3D"font-size:10.0pt;font-family:"Calibri","sans-= serif";color:#004080">I assume this means in some way our HUB TEMS are= out-of-sync? Is there an easy way to get our hot-standby cleaned up and in= -sync with the primary HUB?</span> <br> <span style=3D"font-size:10.0pt;font-family:"Calibri","sans-= serif";color:#004080"> </span> <br> <span style=3D"font-size:10.0pt;font-family:"Calibri","sans-= serif";color:#004080"> </span> <br> <span style=3D"font-size:10.0pt;font-family:"Calibri","sans-= serif";color:#004080">Thanks, </span><br> <span style=3D"font-size:10.0pt;font-family:"Calibri","sans-= serif";color:#004080">Joe </span> <br> <span style=3D"font-size:10.0pt;font-family:"Calibri","sans-= serif";color:#004080"> </span> <br> <span style=3D"font-size:10.0pt;font-family:"Calibri","sans-= serif""> </span> <o:p></o:p></p> <p><br> ***************************************************************************= **** <br> Unauthorized interception of this communication could be a violation of Fed= eral and State Law. This communication and any files transmitted with it ar= e confidential and may contain protected health information. This communica= tion is solely for the use of the person or entity to whom it was addressed. If you are not the intended rec= ipient, any use, distribution, printing or acting in reliance on the conten= ts of this message is strictly prohibited. If you have received this messag= e in error, please notify the sender and destroy any and all copies. Thank you.. <br> ***************************************************************************= **** <tt> <span style=3D"font-size:10.0pt">__________________________________________= _____</span></tt><span style=3D"font-size:10.0pt;font-family:"Courier = New""><br> <tt>TME10 mailing list</tt><br> <tt><a href=3D"mailto:[email protected]">[email protected]</a></t= t><br> <tt>Unsubscribe:[email protected]</tt></span><o:p></o:p></p> </div> <br clear=3Dall> **********************************************************= ********************* <br>=0D =0D Unauthorized interception of this communication could be a violation of Fed= eral and State Law. This communication and any files transmitted with it ar= e confidential and may contain protected health information. This communica= tion is solely for the use of the person or entity to whom it was addressed= . If you are not the intended recipient, any use, distribution, printing or= acting in reliance on the contents of this message is strictly prohibited.= If you have received this message in error, please notify the sender and d= estroy any and all copies. Thank you.. <br>=0D =0D ***************************************************************************= **** <br>=0D </body> </html> --_000_CD2BE4CF4B56C0418FE90A2F0AA253F705A8E641SMEXMAILP4caref_-- --===============0494530159== Content-Type: text/plain; charset="iso-8859-1" MIME-Version: 1.0 Content-Transfer-Encoding: quoted-printable Content-Disposition: inline _______________________________________________ TME10 mailing list [email protected] Unsubscribe:[email protected] --===============0494530159==--