[Bug 959] New: Wrong doc assign to docqid

[email protected] Mon, 6 Oct 2014 05:40:20 -0400
Newsgroups gmane.comp.telephony.fax.hylafax.devel
Message-ID <[email protected]/>
http://bugs.hylafax.org/show_bug.cgi?id=959

           Summary: Wrong doc assign to docqid
           Product: HylaFAX
           Version: 6.0.5
          Platform: Other
        OS/Version: Linux
            Status: NEW
          Keywords: helpwanted
          Severity: critical
          Priority: P2
         Component: faxq
        AssignedTo: [email protected]
        ReportedBy: [email protected]


Dear developers,

I am looking for help with our Hylafax.

We are using Hylafax v2 6.0.5-5ubuntu3 on a Ubuntu server and a US Robotics 56k
modem.
Fax got sent out through an own developed software that sends on the fly to an
email address. 
Everything goes well for 6 months. 

Our problem is that we have detected an association problem between the
attached document and the job id. 
To explain you what happened, here is the log: 
10/01/14 11:15 SEND 000 000 737 702 ttyS0 "" [email protected] "080570746"
"3280570746" 2220072 0:00:43 1 0:00:31 "" "" "" "" "nobody" "1F 00 44 22" 
10/01/14 11:16 SEND 000 000 737 704 ttyS0 "" [email protected] "080570746"
"3280570746" 2220072 0 0:01:07 0:01:07 "No receiver protocol (T.30 T1 timeout)
"" "" "" "" nobody "" 00 44 22 1F "
10/01/14 11:17 SEND 000 000 738 703 ttyS0 "" [email protected] "012455650"
"<UNSPECIFIED>" 2220072 0:00:53 1 0:00:40 "" "" "" "" "nobody "" 00 44 22 1F "
10/01/14 11:18 SEND 000 000 739 704 ttyS0 "" [email protected] "080570746"
"3280570746" 2220072 0:01:03 1 0:00:51 "" "" "" "" "nobody" "1F 00 44 22" 
10/01/14 11:23 SEND 000 000 740 705 ttyS0 "" [email protected] "012455650"
"<UNSPECIFIED>" 2220072 0:00:46 1 0:00:34 "" "" "" "" "nobody "" 00 44 22 1F "

702 job arrived in the queue first and received the document doc642 
704 job came second and received the document doc644 
703 job came third and received the document doc643 

By raising the [email protected] mailbox, we confirm that the documents are
different and well associated. 
The problem is that the doc642 is the same as the doc643: the attached document
of the job 702 was replaced by the attached document of 703 job while he was
spooled before! 

I read the documentation and I think it is the service faxq that manages
attachments based on data it receives from hfaxd and FIFO. 

We cannot afford this trouble cause this is business critical.
Can you please help me please ? 

Sincerely, 
Benoit Depas


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