Re: Problem with Zoom USB modem

Lee Howard <[email protected]>
Newsgroups gmane.comp.telephony.fax.hylafax.user
Message-ID <[email protected]>
On 10/23/2015 08:54 AM, David Denney wrote:

> Oct 23 11:49:08 CTIKY-FAX FaxGetty[1347]: recvq/seqf: open: Permission 
> denied
> Oct 23 11:49:08 CTIKY-FAX FaxGetty[1347]: RECV FAX: Unable to create 
> temp file for received data: Unable to open sequence number file 
> recvq/seqf; Permission denied.

It's unrelated, but did you notice this above?  Your 
/var/spool/hylafax/recvq/seqf file has the wrong permissions.  Did you 
chown it at some point?  This should be fixed.

> Oct 23 11:49:11 CTIKY-FAX FaxGetty[1347]: MODEM set DTR OFF
> Oct 23 11:49:12 CTIKY-FAX FaxGetty[1347]: MODEM set DTR OFF
> Oct 23 11:49:12 CTIKY-FAX FaxGetty[1347]: DELAY 75 ms
> Oct 23 11:49:12 CTIKY-FAX FaxGetty[1347]: MODEM set DTR ON
> Oct 23 11:49:12 CTIKY-FAX FaxGetty[1347]: DELAY 2600 ms
> Oct 23 11:49:15 CTIKY-FAX FaxGetty[1347]: MODEM set baud rate: 19200 
> baud, input flow RTS/CTS, output flow RTS/CTS
> Oct 23 11:49:15 CTIKY-FAX FaxGetty[1347]: DELAY 10 ms
> Oct 23 11:49:15 CTIKY-FAX FaxGetty[1347]: MODEM flush i/o
> Oct 23 11:49:15 CTIKY-FAX FaxGetty[1347]: <-- [5:AT&F\r]
> Oct 23 11:49:15 CTIKY-FAX FaxGetty[1347]: --> [5:ERROR]

So, it's doing the same thing with AT&F as it did with ATZ.

Use cu or minicom to verify, but you're going to need to find some 
command to tell the modem to reset itself.

However... you're using "ModemFlow: rtscts", and the problem may 
actually be that it should be "xonxoff", instead.

So the "ERROR" may be due to the modem getting the wrong data from the 
DTE.  In other words, we send "AT&F" or "ATZ", but then the modem gets 
something else because the data got corrupted in the serial path due to 
a flow control problem (although that should not come into play with the 
AT commands).

I guess if all else fails you could disable resetting entirely with:

ModemSoftResetCmd: AT

But that's likely to cause other issues later.

Thanks,

Lee.


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