Re: Problem with Zoom USB modem

David Denney <[email protected]>
Newsgroups gmane.comp.telephony.fax.hylafax.user
Message-ID <CAP5AYSWfYqF6o-=6=odMxK9Z359J6C=vsYXcOKDWkTXxkW9pLA@mail.gmail.com>
OK, I added the AT&F line to the config file and restarted hylafax.
It showed server running and modem idle in YAJHFC so I sent it a test fax.
Here is the output of syslog.

Oct 23 11:49:02 CTIKY-FAX FaxGetty[1347]: STATE CHANGE: RUNNING -> LISTENING
Oct 23 11:49:02 CTIKY-FAX FaxGetty[1347]: --> [4:RING]
Oct 23 11:49:02 CTIKY-FAX FaxGetty[1347]: STATE CHANGE: LISTENING ->
ANSWERING
Oct 23 11:49:08 CTIKY-FAX FaxGetty[1347]: ANSWER: FAX CONNECTION  DEVICE
'/dev/ttyACM0'
Oct 23 11:49:08 CTIKY-FAX FaxGetty[1347]: recvq/seqf: open: Permission
denied
Oct 23 11:49:08 CTIKY-FAX FaxGetty[1347]: RECV FAX: Unable to create temp
file for received data: Unable to open sequence number file recvq/seqf;
Permission denied.
Oct 23 11:49:08 CTIKY-FAX FaxGetty[1347]: <-- [5:ATH0\r]
Oct 23 11:49:11 CTIKY-FAX FaxGetty[1347]: --> [2:OK]
Oct 23 11:49:11 CTIKY-FAX FaxGetty[1347]: MODEM set DTR OFF
Oct 23 11:49:12 CTIKY-FAX FaxGetty[1347]: MODEM set DTR OFF
Oct 23 11:49:12 CTIKY-FAX FaxGetty[1347]: DELAY 75 ms
Oct 23 11:49:12 CTIKY-FAX FaxGetty[1347]: MODEM set DTR ON
Oct 23 11:49:12 CTIKY-FAX FaxGetty[1347]: DELAY 2600 ms
Oct 23 11:49:15 CTIKY-FAX FaxGetty[1347]: MODEM set baud rate: 19200 baud,
input flow RTS/CTS, output flow RTS/CTS
Oct 23 11:49:15 CTIKY-FAX FaxGetty[1347]: DELAY 10 ms
Oct 23 11:49:15 CTIKY-FAX FaxGetty[1347]: MODEM flush i/o
Oct 23 11:49:15 CTIKY-FAX FaxGetty[1347]: <-- [5:AT&F\r]
Oct 23 11:49:15 CTIKY-FAX FaxGetty[1347]: --> [5:ERROR]
Oct 23 11:49:15 CTIKY-FAX FaxGetty[1347]: MODEM Command error
Oct 23 11:49:15 CTIKY-FAX FaxGetty[1347]: MODEM set DTR OFF
Oct 23 11:49:15 CTIKY-FAX FaxGetty[1347]: DELAY 75 ms
Oct 23 11:49:16 CTIKY-FAX FaxGetty[1347]: MODEM set DTR ON
Oct 23 11:49:16 CTIKY-FAX FaxGetty[1347]: DELAY 2600 ms
Oct 23 11:49:19 CTIKY-FAX FaxGetty[1347]: MODEM set baud rate: 19200 baud,
input flow RTS/CTS, output flow RTS/CTS
Oct 23 11:49:19 CTIKY-FAX FaxGetty[1347]: DELAY 10 ms
Oct 23 11:49:19 CTIKY-FAX FaxGetty[1347]: MODEM flush i/o
Oct 23 11:49:19 CTIKY-FAX FaxGetty[1347]: <-- [5:AT&F\r]
Oct 23 11:49:19 CTIKY-FAX FaxGetty[1347]: --> [5:ERROR]
Oct 23 11:49:19 CTIKY-FAX FaxGetty[1347]: MODEM Command error
Oct 23 11:49:19 CTIKY-FAX FaxGetty[1347]: MODEM set DTR OFF
Oct 23 11:49:19 CTIKY-FAX FaxGetty[1347]: /dev/ttyACM0: Can not initialize
modem.
Oct 23 11:49:19 CTIKY-FAX FaxGetty[1347]: STATE CHANGE: RECEIVING ->
MODEMWAIT (timeout 30)
Oct 23 11:49:50 CTIKY-FAX FaxGetty[1347]: MODEM set DTR OFF
Oct 23 11:49:50 CTIKY-FAX FaxGetty[1347]: DELAY 75 ms
Oct 23 11:49:50 CTIKY-FAX FaxGetty[1347]: MODEM set DTR ON
Oct 23 11:49:50 CTIKY-FAX FaxGetty[1347]: DELAY 2600 ms
Oct 23 11:49:54 CTIKY-FAX FaxGetty[1347]: MODEM set baud rate: 19200 baud,
input flow RTS/CTS, output flow RTS/CTS
Oct 23 11:49:54 CTIKY-FAX FaxGetty[1347]: DELAY 10 ms
Oct 23 11:49:54 CTIKY-FAX FaxGetty[1347]: MODEM flush i/o
Oct 23 11:49:54 CTIKY-FAX FaxGetty[1347]: <-- [5:AT&F\r]
Oct 23 11:49:54 CTIKY-FAX FaxGetty[1347]: --> [5:ERROR]
Oct 23 11:49:54 CTIKY-FAX FaxGetty[1347]: MODEM Command error
Oct 23 11:49:54 CTIKY-FAX FaxGetty[1347]: MODEM set DTR OFF
Oct 23 11:49:54 CTIKY-FAX FaxGetty[1347]: DELAY 75 ms
Oct 23 11:49:54 CTIKY-FAX FaxGetty[1347]: MODEM set DTR ON
Oct 23 11:49:54 CTIKY-FAX FaxGetty[1347]: DELAY 2600 ms
Oct 23 11:49:58 CTIKY-FAX FaxGetty[1347]: MODEM set baud rate: 19200 baud,
input flow RTS/CTS, output flow RTS/CTS
Oct 23 11:49:58 CTIKY-FAX FaxGetty[1347]: DELAY 10 ms
Oct 23 11:49:58 CTIKY-FAX FaxGetty[1347]: MODEM flush i/o
Oct 23 11:49:58 CTIKY-FAX FaxGetty[1347]: <-- [5:AT&F\r]
Oct 23 11:49:58 CTIKY-FAX FaxGetty[1347]: --> [5:ERROR]
Oct 23 11:49:58 CTIKY-FAX FaxGetty[1347]: MODEM Command error
Oct 23 11:49:58 CTIKY-FAX FaxGetty[1347]: MODEM set DTR OFF
Oct 23 11:50:29 CTIKY-FAX FaxGetty[1347]: MODEM set DTR OFF
Oct 23 11:50:29 CTIKY-FAX FaxGetty[1347]: DELAY 75 ms
Oct 23 11:50:29 CTIKY-FAX FaxGetty[1347]: MODEM set DTR ON
Oct 23 11:50:29 CTIKY-FAX FaxGetty[1347]: DELAY 2600 ms
Oct 23 11:50:32 CTIKY-FAX FaxGetty[1347]: MODEM set baud rate: 19200 baud,
input flow RTS/CTS, output flow RTS/CTS
Oct 23 11:50:32 CTIKY-FAX FaxGetty[1347]: DELAY 10 ms
Oct 23 11:50:32 CTIKY-FAX FaxGetty[1347]: MODEM flush i/o
Oct 23 11:50:32 CTIKY-FAX FaxGetty[1347]: <-- [5:AT&F\r]
Oct 23 11:50:32 CTIKY-FAX FaxGetty[1347]: --> [5:ERROR]
Oct 23 11:50:32 CTIKY-FAX FaxGetty[1347]: MODEM Command error
Oct 23 11:50:32 CTIKY-FAX FaxGetty[1347]: MODEM set DTR OFF
Oct 23 11:50:32 CTIKY-FAX FaxGetty[1347]: DELAY 75 ms
Oct 23 11:50:32 CTIKY-FAX FaxGetty[1347]: MODEM set DTR ON
Oct 23 11:50:32 CTIKY-FAX FaxGetty[1347]: DELAY 2600 ms
Oct 23 11:50:36 CTIKY-FAX FaxGetty[1347]: MODEM set baud rate: 19200 baud,
input flow RTS/CTS, output flow RTS/CTS
Oct 23 11:50:36 CTIKY-FAX FaxGetty[1347]: DELAY 10 ms
Oct 23 11:50:36 CTIKY-FAX FaxGetty[1347]: MODEM flush i/o
Oct 23 11:50:36 CTIKY-FAX FaxGetty[1347]: <-- [5:AT&F\r]
Oct 23 11:50:36 CTIKY-FAX FaxGetty[1347]: --> [5:ERROR]
Oct 23 11:50:36 CTIKY-FAX FaxGetty[1347]: MODEM Command error
Oct 23 11:50:36 CTIKY-FAX FaxGetty[1347]: MODEM set DTR OFF
Oct 23 11:50:36 CTIKY-FAX FaxGetty[1347]: Unable to setup modem on
/dev/ttyACM0; giving up after 2 attempts
Oct 23 11:50:36 CTIKY-FAX FaxGetty[1347]: CLOSE /dev/ttyACM0
Oct 23 11:50:36 CTIKY-FAX FaxQueuer[1300]: MODEM /dev/ttyACM0 appears to be
wedged
Oct 23 11:50:36 CTIKY-FAX FaxQueuer[1300]: MODEM WEDGED: bin/wedged
"ttyACM0" "/dev/ttyACM0"
Oct 23 11:50:36 CTIKY-FAX FaxQueuer[1300]: NOTIFY exit status: 0 (3946)

On Fri, Oct 23, 2015 at 10:15 AM, Lee Howard <[email protected]>
wrote:

> On 10/23/2015 07:13 AM, David Denney wrote:
>
>> FaxGetty[1450]: <-- [4:ATZ\r]
>> FaxGetty[1450]: --> [5:ERROR]
>>
>> Why would it error out on a reset command? I tried cu to test the modem,
>> AT command gives OK, but ATZ, ATZ0, and ATZ1 all error out.
>>
>
> It's possible that the modem chipset doesn't support ATZ.
>
> Try AT&F instead.
>
> To change that in the modem config file you'd need to put:
>
> ModemSoftResetCmd: AT&F
>
> Thanks,
>
> Lee.
>



-- 
*David Denney*
*IT & Vending Account Manager*

Cutting Tools Inc*. | *www.cuttingtoolsinc.net
1002 Pleasant Grove Pl., Mount Juliet, TN 37122
Office: 615.391.0200 | Fax: 615.391.0206 | Cell: 615.655.7008
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