Re: faxes disappear immediately after receiving fax

Lee Howard <[email protected]> Thu, 12 May 2016 09:22:28 -0700
Newsgroups gmane.comp.telephony.fax.hylafax.user
Message-ID <[email protected]>
On 05/12/2016 08:20 AM, Jonathan Anderson wrote:
> Hello hylafax-users,
>
> This is my first time using this mailing list!
>
> So my problem is this:
>     I seem to only receive 1/5 faxes. Hylafax answers the phone, 
> builds the .tif file, and when the fax should be completed the fax 
> disappears! I've gone as far as to contact people who are sending me 
> faxes and have them watch their server. They say that their end 
> reports the fax successfully went through to completion. So what might 
> be happening here?

After receiving a fax faxgetty calls on faxrcvd as configured by 
FaxRcvdCmd in your modem config file.  By default it is 
/var/spool/hylafax/bin/faxrcvd.  The default faxrcvd invokes 
/var/spool/hylafax/etc/FaxDispatch.

So, are you using the default faxrcvd?  And, if so, what do you have in 
FaxDispatch?

If you are using a customized faxrcvd then you'll need to examine that.

Thanks,

Lee.





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